Awesome experience as always. Very helpful picking out a bed for myself and a spare bedroom. At least 6th bed we have bought here over the years.
The Mattress Factory
Hi Elizabeth, Thank you for your purchase and your repeat business. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
I felt comfortable making a purchase knowing they would beat anyone if I found it cheaper
The Mattress Factory
Hi Marie, Thank you for your purchase and for your confidence in us. As a family business we really appreciate it. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
I purchased 3 sets - two twins *Chiropractor 1000" and one full set, a chiropractor 3000. The salesman was very helpful and there were no high pressure sales tactics. I appreciated the fact that he didn't try and push me towards a higher price name brand. I purchased thes sets Friday night and a...
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The Mattress Factory
Hi Michael, Thank you for your business and for sharing your experience with us. Please help us spread the word to your family and friends. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Lois, Thank you for your purchase! I am glad you had a nice experience with us. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Kristen, Thank you for your purchase! If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
The salesman was very informative and didn't put any pressure on the sales. He sold himself and the matressfactory with a sence of pride in what they represent for your company. There was no pressure and he showed us multiple options before we came to an agreement on the matress we bought. We are ve...
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The Mattress Factory
Hi Michael, Thank you for your purchase and for sharing your experience with us. We really do strive to provide an experience free of pressure. As a family business I think the sense of pride and respect for our customer comes through so thank you for your kind words. I hope you enjoy your new ma...
We walked in hoping we wouldn't have a salesman all over us. When we met Jerry, he told us the deals, asked our price range, and then let us make the decision. It was a very pleasant experience. I would recommend anyone looking for a new bed to visit Jerry in Exton.
The Mattress Factory
Hi Ian, Thank you for your purchase and your kind words about Jerry. We really do try to provide a different experience free of pressure so thank you for sharing. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi William, Thank you for your purchase! As they say "Happy wife...Happy life" :) I am glad we could help and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
Great experience! No pressure at all. Nice selection. Will buy from again.
The Mattress Factory
Hi Joseph, Thank you for your purchase and I am glad you enjoyed your pressure free shopping experience. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Mark was very knowledgeable about the merchandise and he didn't try to make me spend over my budget.
The Mattress Factory
Hi Porcha, Thank you for your purchase as a family business we really appreciate it. Have a great day! Sincerely, Chris Conway President Mattress Factory
Awesome sales help, no pressure tactics , wish all shopping could be this easy . Still waiting to see after the sale support , will update then.
The Mattress Factory
Hi Blair, Thank you for your purchase and we will always be there for you in the future if you need us I promise. I am really glad your enjoyed our pressure free shopping experience I feel it separates us from the rest. Please help us spread the word to your family and friends. Enjoy your new ma...
I'm very glad we went to The Mattress Factory. We shopped at four different locations and TMF had the best deals and the best customer service. Patrick listened and respected our criteria, especially budget, and was informative without pressuring us to buy. I felt confident that we got a fair pri...
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The Mattress Factory
HI Stephanie, Thank you for your purchase and taking the time to describe your experience with us. We will always be there for you after the sale as well so please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Fact...
Hi Gary, Thank you I am glad you enjoyed shopping with us. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Mattress Factory had good prices. The selection, available to try, was large.The salesman, Jim Conway JR, was helpful without being obtrusive..
The Mattress Factory
Hi, Thank you for your purchase. Jim is my brother so I am biased but yes he his awesome. Thank you for your nice words. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory
Very good experience, low pressure, salesman very knowledgable.
The Mattress Factory
Hi Jim, Thank you for your purchase. We really do strive to provide a pressure free shopping experience so I am glad you enjoyed it. If there is anything I can do for you please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
I slept on the new bed on my first night, I slept better and the mattress was comfortable and soft. So far I loved it.
The Mattress Factory
Hi Jerry, Thank you for your purchase and I am really glad you like your new mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory
Started out with no clue about what to buy other than memory foam and with the low-pressure assistance and knowledge of the salesperson/coordinator, was able to make sense of the selection process and choose the right product.
The Mattress Factory
Hi Terrance, Thank you for your purchase! I hope you enjoy your new mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory
One of the best transaction experiences of my life. John Nalbandian knows service and the products. I had to do an over the phone long distance order for a handicapped relative. John made it easy and affordable. Delivery went perfectly and we could not be happier. Much better than dealing with depar...
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The Mattress Factory
Hi, Thank you for your purchase and nice words about John. We are always happy to help especially in a situation like you have with a handicapped relative when you are out of the area. If there is anything we can help with in the future please let me know. Have a great day! Sincerely, Chris Con...
The salesperson was very helpful. He presented several options. We are happy with our purchase.
The Mattress Factory
Hi Joy, Thank you for your purchase as a family business we really appreciate it. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
My husband and I are enjoying our new mattress, very comfortable getting a better night sleep and lovin it.
The Mattress Factory
Hi Jeffrey, Thanks you for your purchase and I am glad you like your new mattress. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
The only reason I gave it 4 out of 5 is because they did not have the same models I tried at other stores. I am very happy with my experience and choice but it would have been nice to compare my top 2 choices at the same time.
The Mattress Factory
Hi Jacqueline, Thank you for your purchase and please let me know if there is anything I can do for you in the future. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
WE HAD A GOOD EXPERIENCE WITH THE EXTON LOCATION. OUR SALESMAN WAS GREAT. HIS NAME WAS KEN. WE WOULD RECOMMEND MATTRESS FACTORY TO ANYONE
The Mattress Factory
Hi Matthew, Thank you for your purchase and please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory
I had looked both online and in many other stores before coming to the Mattress Factory. I had driven by it many times while driving on Route 1 but didn't know the quality of products they had there so never really thought to stop there. After finding no luck at any other stores I decided to stop in...
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The Mattress Factory
Hi Bonnie, Thank you for your purchase and taking the time to describe your experience. As a family business we do strive to provide a different experience free of pressure. Please help us spread the word to your family and friends. Enjoy your new mattress. Have a great day! Sincerely, Chris Co...
Hi Michael, Thank you I am glad you had a good experience with us. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
I was able to get a great deal on a queen set. Sales rep was very helpful.
The Mattress Factory
HI Daphne, Thank you for your purchase I am glad we could help. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Richard, Thank you for your purchase! Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory