Bob Riley told us everything about the mattress and others and what to consider. Good experience.
The Mattress Factory
Hi Brian, Thank you for coming to see us in Newtown Square. I am glad you enjoyed the experience. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
Hi David, Thanks for taking the time to come see us in Montgomeryville. Have a great weekend and I hope you enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory
I researched for a while before replacing our 18 year old mattress. We went to a couple places and when we reached your store, were able to find a highly reputable brand and model that we tested out, at a great price! and convenient delivery. The guys were here right on time, did a great job setti...
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The Mattress Factory
Hi Mary, Thank you for your purchase and for taking the time to share your experience with us. I am glad we could help you and earn your support. If there is anything I can do for you in the future please let me know. Have a great weekend and enjoy your new mattress. Sincerely, Chris Conway Pr...
I just called the store and spoke with Len. Very helpful and knowledgeable. I will definitely be purchasing a mattress set for myself and my children. Thank you Len😊😊
The Mattress Factory
Hi Javonne, Thank you for your interest in our company. Len is terrific and will treat you well. I hope we see you soon. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
The salesman was very helpful. We let him know what we needed and he came up with the perfect mattress.
The Mattress Factory
Hi Suzanne, Thank you for coming to see us in Newtown Square. It there is anything I can do for you in other future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
We went here looking for a better mattress and better customer service. Sleepy's was an absolute nightmare after 2 exchanges and a Call to the Health Dept. Never Ever Again...
Met up with Mike, who was knowledgeable and NOT pushy. He didn't try to sell us the Lamborghini with our mini van Budget....
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The Mattress Factory
Hi GiGi, Thank you for coming to see us in Vineland we really appreciate it. I appreciate your support and if there is anything I can do for you in the future please let me know. Enjoy your new mattress and have a great weekend! Sincerely, Chris Conway President Mattress Factory
The sale man was very helpful and pleasant would love to come visit the mattress factory again
The Mattress Factory
Hi Tyheisha, Thank you for your purchase and we would love to see you in the future. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
Our salesperson, Mitchell, was extremely friendly and knowledgable of all products. He recommended a perfect bed for my daughter without being pushy or selling too hard. Mitchell really knows his inventory well.
The Mattress Factory
Hi Jackie, Thank your for your purchase and kind words about Mitchell. I hope your daughter enjoys her new mattress for many years to come. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Salesman was great, not pushy buy very informative, dealt with him before. great store. Delivered on time by polite clean drivers. Thank You!
The Mattress Factory
Hi Paul, Thank you for your purchase and for sharing your experience. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Fair price and the staff was very helpful. The delivery was when we were told it would be and the men were great. I would recommend to any one
The Mattress Factory
Hi Anthony, Thank you for you shopping with us in Vineland. I am glad everything went well. Enjoy your new mattress and have great day! Sincerely, Chris Conway President Mattress Factory
Hi Charles, Thank you for your purchase I am glad you enjoyed the experience in Exton. Have a great day and please help us spread the word to your family and friends. Sincerely, Chris Conway President Mattress Factory
Jerry was very helpful and helped me find what I wanted.
The Mattress Factory
Hi Steve, Thank you for coming to see us in Exton. Jerry is one of our best so thank you for the nice comments I will pass them along. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Thanks for the great deal on my I comfort queen bed. Can't wait to sleep on it
The Mattress Factory
Hi Heather, Thank your for shopping with us in Deptford. Have a great day and enjoy your new iComfort mattress! Sincerely, Chris Conway President Mattress Factory
Ken S. in the Exton store gave a great overview of the inventory with no hard-sell, and plenty of ideas to consider. Both of our purchases arrived when scheduled, and Dan and Jim, the drivers, were another great advertisement for repeat business. They were professional, polite, and waited to make s...
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The Mattress Factory
Hi David, Thank you for your purchase and for sharing your experience with us. We really do as a family business try to offer something different with no pressure sales Our delivery team is the best in the industry and we are lucky to have them. I will pass along your kind comments. If there is...
Absolutely love our new bed!!!Len was a breath of fresh air in every way. We will highly recommend to all of our family and friends as we feel this whole process was so satisfying!! Thank you Len and The Mattress Factory
The Mattress Factory
Hi Josephine, Thank you for coming to see us in Springfield. Len is awesome and we are glad to have him in the TMF family. As a family business we really appreciate your recommendation to friends and family so thank you. If there is anything I can do for you in the future please let me know. Hav...
Shopping for a Queen size mattress on President Day, first stop was at Mattress Factory due to the Radio/TV commercials. Andrew greeted us as we came in and asked us questions on what we were looking for in a mattress/box spring. Directed us to Serta I Series and Beauty Rest to try, found I series t...
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The Mattress Factory
Hi Robert, Thank you for your purchase we really appreciate it. Andrew is awesome and is actually in the TV commercials with me so thank you for sharing your experience with us. We actually shot the commercial in Montgomeryville so it is nice to see the effects of it being out there now. Enjoy y...
Very quick and easy process. The salesmen weren't pushy at all and were very helpful!
The Mattress Factory
Hi Jessie, Thank you for shopping with us in Vineland! I am glad you had a good experience. If you can please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Dawn, Thank you for your purchase! If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Mitchell was very knowledgeable and showed us several models. No
pressure at all. The only issue we had was with delivery not calling us the day before. So we just called the store the next day and they gave us the window of time. But delivery guys were great and no issues at all with setting it u...
The Mattress Factory
Hi Lois, Thank you of for your purchase and coming to see us in Lawrenceville. Sorry about not getting a call the day before delivery but I am glad everything went well. Our delivery team is the best in the industry and we are lucky to have them. I take the time to answer all of the reviews pers...
Hi Rodney, Thank you for coming to see us in Springfield! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Wesley made purchasing my mattress easy. Je is very through and knows his product well. In which helping my mattress shopping experience cool and easier on me.. No stressing and can't wait to get my new bed!
The Mattress Factory
Hi Lisa, Thank you for your purchase! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Went to Mattress Factory after searching at high pressure competitions. Mitchell helped me when I needed the help, but didn't pressure or follow. When I found what I wanted, I paid and set up delivery for the next day! The only thing that could have been better was I was never contacted about a dela...
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The Mattress Factory
Hi Lucinda, Thank you for your purchase and for sharing your experience with us. Sorry about the delivery delay. Thank you for understanding and we really appreciate your support as a family business. If there is anything I can do for you in the future please let me know. Have a great day and e...
My buying experience was great! The salesperson was very knowledge and helpful.
The Mattress Factory
Hi Amber, Thank you for your purchase and I am glad you enjoyed the experience in Montgomeryville. That is one of my favorite showrooms and the team there is terrific. Please help us spread the word to your family and friends. I hope you enjoy your new mattress for many years to come. Have a gr...
An enjoyable experience. No pressure! I brought my mattress set today and I've already referred someone!
The Mattress Factory
Hi Tiffany, Thank you so much for your business and also for referring your friend. As a family business we really appreciate it. We have a zero pressure promise so I am glad your enjoyed shopping with us in Deptford. If there is anything I can do for you in the future please let me know. Have...
Got the price guarantee and very professional sales associate. Unlike Sleepys.
The Mattress Factory
Hi Elvis, Thank your for coming to see us in Vineland! I am glad you enjoyed our no pressure experience. Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory