Delivery was great & quick. All went well. Very pleased with mattress.
The Mattress Factory
Hi Al, Thank you it was a pleasure waiting on you and your wife. If there is anything I can do for you in the future please let me know. Enjoy your new Beautyrest Black. Have a great day! Sincerely, Chris Conway President Mattress Factory
Bought as a guest bed. Have been told it was comfortable.
The Mattress Factory
Hi David, Thank you for your purchase I am sure your guests will be comfortable. Have great day and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
TMF was a great experience. No sales hype or pressure. Knowledgeable sales staff. Quick delivery. Company did everything to make this a no hassle, satisfying experience.
The Mattress Factory
Hi Mark, It was a pleasure to wait on you here at the Bensalem Headquarters. I hope your enjoy your new iSeries for many years to come. If there is anything I can do for you in the future please let me know. Have a nice Presidents' Day! Sincerely, Chris Conway President Mattress Factory
i delt with mike very nice person extremly helpful and very knowable showed me exectly what i wanted and needed
The Mattress Factory
Hi Edward, Thank you for your purchase as a family business we really appreciate it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Our experience with Patrick at theLawrenceville store was outstanding. He was very empathetic to our multiple problems and offered an immediate solution. We would definitely do business with him again and highly recommend this company.
The Mattress Factory
Hi Suzanne, Thank you for your purchase! I appreciate the nice words about Pat and I will pass them along. I hope you enjoy your new mattress for many years to come! Have a great day! Sincerely, Chris Conway President Mattress Factory
Mitch at the Mattress Factory was a very professional and knowledgeable salesperson. We took delivery of our new mattress today and had two very pleasant and professional delivery guys. They spoke kindly, set up our mattress and thanked us. This whole experience was hassle free. We will refer...
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The Mattress Factory
Hi Cathy, Thank you for your purchase and for sharing your experience with us. Mitch and the delivery team are terrific and we are lucky to have them in the TMF family. As a family business we really appreciate your recommendations to family and friends. If there is anything I can do for you in...
Try different manufactures, found the one I like, bought it.
The Mattress Factory
Hi Bill, Thank you for shopping with us in Montgomeryville. Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory
Hi Alyssa, Thank you for your purchase. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Very professional and knowledgeable. Very positive buying experience.
The Mattress Factory
Hi Coleen, Thank you for coming to see us in our Deptford showroom. I am glad you enjoyed the experience. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Sales person (John) was very helpful. Can't believe we spent over $3000.00 on a mattress.
Hope it lives up to it's name. Wife likes it so far. I'm not sure yet.
Had no problems with delivery.
The Mattress Factory
Hi John, Thank you for shopping with us in our new Langhorne showroom. I am sure you will love your new Tempurpedic mattress and we will always be here for service after the sale if you need us. Please help us spread the word to your family and friends. Please thank your wife for me and let me k...
Absolutely the best pricing in town.What separated this experience was how incredibly awesome your salesman Len was.I cannot express the appreciation in the way he handled our elderly Aunt as it had been such a tough experience in other stores.In all of our families years of shopping no words could...
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The Mattress Factory
Hi Joan, Thank you so much for your purchase and your kind words about Len. He is terrific and we are lucky to have him in our TMF family. As a family business we commit ourselves to something more than a big chain with our personal touch and it looks like Len provided what we strive for. Please...
From the moment you enter the store you feel at ease thanks to the excellent sales staff. They introduce themselves and immediately let you know that they are there to make your visit a rewarding experience. Once we explained what we were looking for our salesman asked us if we had a specific brand...
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The Mattress Factory
Hi Donald, Thank you for coming to see us in Montgomeryville and for sharing your experience. We really do try to offer something different than the big chains with our zero pressure so I am glad you enjoyed it. Please help us spread the word to your family and friends. Have a great day and enjo...
Absolutely great customer service, and an overall wonderful experience
The Mattress Factory
Hi Bryan, Thank you it was a pleasure to help you here at the headquarters yesterday. I really appreciate the support you guys give us here at TMF. Stay safe and please let me know if there is anything I can help with in the future. Enjoy the new mattress! Sincerely, Chris Conway President Ma...
Dennis was terrific at his job. Funny and informative
The Mattress Factory
Hi Patricia, Thank you for your purchase and for the nice words about Dennis. We are glad his is a part of our TMF family. I will pass along your comments to him. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattre...
Hi Florence, Thank you for coming to see us in Springfield. Enjoy your new mattress and please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi David, Thanks for your business we really appreciate it. If there is anything I can do for you in the future please let me know. Have a great day and thank Carol for me :) Sincerely, Chris Conway President Mattress Factory
After 3 unfortunate experiences, our salesperson PATRICK MURPHY went above and beyond the call of duty to help and satisfy us. We received outstanding service, fast delivery, extremely knowledgeable and courteous service and answers to all our questions. My husband prefers a firm mattress while I l...
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The Mattress Factory
Hi Suzanne, Thank you for your business and for taking the time to share your experience with us. Pat is awesome and I will pass along your kind words. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Very firm bed good at a good price got it on the Presidents Day sale the employee Jim was very helpful he told us about the sale day coming up we looked around and couldn't find a better quality bed any cheaper Sleepy's try to get up to finance when we wanted to pay cash I recommend this place to an...
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The Mattress Factory
Hi Teresa, Thank you for your purchase and sharing your experience. Jim is my brother so I appreciate the kind words he is terrific. If there is anything I can do for you please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Nice clean store. Greeted -- not pounced on -- shortly after entering the store. Our salesman, Erich, was beyond helpful, polite, considerate and congenial. Very good at what he does. Told us about the store and no commission sales. Absolutely no high-pressure sales at all. We explained what w...
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The Mattress Factory
Hi Jane, Thank you for your purchase and for taking the time to share your experience with us! As a family business we really appreciate it. I am glad you enjoyed our zero pressure shopping experience. If there is anything I can do for you in the future please let me know. Have a great day! Si...
Bob Riley was very knowledge, patient and friendly.
The Mattress Factory
Hi Pamela, Thank you for your purchase and nice comments about Bob. If there is anything I can do for you in the future please let me know. Sincerely, Chris Conway President Mattress Factory
On 2/9, I found Mattress Factory on line and found a store near by in Exton. I called the store to see if they had the mattress I was interested in and they said they did along with 80 other mattresses. Jerry Polansky couldn't have been nicer both on the phone and in person. He knew his mattresses...
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The Mattress Factory
Hi Richard, Thank you for your purchase and your kind words about Jerry. He is terrific and we are glad he is part of our TMF family. The Bryn Mawr is a great value and I hope you enjoy it for many years to come. If there is anything I can do for you in the future please let me know. Have a gre...
Hi Ralph, Thank you for coming to see us in Montgomeryville! If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
The fact that the salespeople do not make commision allows them to give honest opions and focus more on the customers wants and needs and not what they can make off of your purchase. Jerry is extremely helpful and personable and gave my family a great experience.
The Mattress Factory
Hi Katie, Thank you for your purchase! I am glad you enjoyed the pressure free and no commission sales experience. It really does allow our team to concentrate on the needs of our customers first. I will pass along your kind words to Jerry. If there is anything I can do for you in the future pl...
The salesman Dennis was great and very informative. Price was budget friendy.
The Mattress Factory
Hi Shawn, Thank you for your purchase and I will pass along your nice comments to Dennis. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
The guy that helped me at the NE location was really nice and patient he didnt rush me to make a sale and showed me all the mattresses that he thought i would be interested in based on what i told him i wanted. This was a pleasant experience and i feel like i got an excellent mattress at a decent pr...
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The Mattress Factory
Hi Briana, Thank you for your purchase and for taking the time to share your experience with us. Your salesman was either my father or brother so I think they are terrific :) I will pass along your sentiments to them. If there is anything I can do for you in the future please let me know. I hop...
The sales staff was friendly and super helpful. Only reason I didn't give 5 stars was I would have liked some more information on how to handle the odor the new memory foam mattress gives off.
The Mattress Factory
Hi Sarah, Thank you for your purchase and nice comments about our team. Sorry about any confusion memory foam will sometimes have an odor initially from the sealing of the plastic and the speed it goes into production then to the bag. It will dissipate quickly. I hope you enjoy your new mattress...
Hi Jessica, Thank you I am glad we could find you one you liked. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory