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great service

Excellent service, very helpful

The Mattress Factory

Hi Rebecca, Thank you for your purchase! Enjoy your new mattress and have a great day. Sincerely, Chris Conway President Mattress Factory

Great Experience

On 2/9, I found Mattress Factory on line and found a store near by in Exton. I called the store to see if they had the mattress I was interested in and they said they did along with 80 other mattresses. Jerry Polansky couldn't have been nicer both on the phone and in person. He knew his mattresses... Continue reading

The Mattress Factory

Hi Richard, Thank you for your purchase and your kind words about Jerry. He is terrific and we are glad he is part of our TMF family. The Bryn Mawr is a great value and I hope you enjoy it for many years to come. If there is anything I can do for you in the future please let me know. Have a gre...

excellant

excellant service

The Mattress Factory

Hi Ralph, Thank you for coming to see us in Montgomeryville! If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

buying a Mattress

I had a very good experience sales person who was very helpfull.

The Mattress Factory

Hi Joseph, Thank you for coming to see us in Williamstown. As a family business we appreciate your support. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

Great Experience

Great Experience!

The Mattress Factory

Hi Sandra, Thank you for your purchase! Have a great day. Sincerely, Chris Conway President Mattress Factory

FIVE STAR SERVICE, GREAT PRICE

Our salesman Mark was helpful and informative, able to answer every question. We felt no pressure and got just the right amount of help to select the right mattress for us. The price was surprisingly low, much lower than Macy's, and it was delivered the next day for a minimal charge (again less th... Continue reading

The Mattress Factory

Hi Kris, Thank you for your purchase! I appreciate you taking the time to share your experience with us. We really do strive to offer pressure free shopping. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress F...

Serta - 2016

Like it so far.

The Mattress Factory

Hi Denise, Thank you for your purchase and I am glad you like it so far. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory

Very satisfied

Very happy with help in choosing our new mattress

The Mattress Factory

Hi Frank, Thank you for your purchase and I am glad you had a nice experience with us. Please help us spread the word to your family and friends. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory

Great Service & Value

Great service and value.

The Mattress Factory

Hi Heather, Thank you for your purchase. Have a great day! Sincerely, Chris Conway President Mattress Factory

THANKS VERY MUCH

THANK YOU DEMIS. KEEP UP THE GOOD WORK

The Mattress Factory

Hi Ronald, Thank you for your purchase! Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory

Wonderful mattress

Bed is very comfortable Similar to one we slept on at a Sheraton

The Mattress Factory

Hi Dave, Thank you for coming to see us in our Newtown Square Showroom. I am glad your enjoying the new mattress. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

No Pressure

We don't like to be pressured and Jim was informative but did not pressure us. Thank you

The Mattress Factory

Hi Terry, Thank you for your purchase and I am glad you enjoyed our pressure free shopping. It is what separates us from most of the other big chains. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory

One happy customer

Great selection of mattresses. Our Sales person Erich was very knowledgeable took his time showing us different mattresses. Asked what was our price range, style and in what size we were interested. All in all it was a great shopping experience.

The Mattress Factory

Hi Kathy, Thank you for your purchase. If there is anything I can do for you in the future please let me know. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory

Great selection

Great selection of products at the store. Salesperson was very helpful. Felt confident walking away after the sale if we had any problems at all the store would take care of our issues.

The Mattress Factory

Hi Charlie, Thank you for your purchase. I a glad you had a nice experience with us and I assure you we will be there for you in the future if you need anything. I hope you enjoy your new mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory

Good experience

I have not yet received my mattress but the massaging felt great in the store. Dennis was my sales rep and he did a wonderful job explaining everything I wanted to know. He helped me make the best decision for what I was looking for.

The Mattress Factory

Hi Selena, I am glad you had a nice experience in our Springfield showroom. Dennis is our product trainer so he has a wealth of knowledge on all models. Let us know how you like your new mattress once your have it delivered. Have a great day! Sincerely, Chris Conway President Mattress Factor...

Awesome Experience

The salesman worked well with us in purchasing our mattress

The Mattress Factory

Hi Amy, Thank you for your purchase! Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory

Couldn't be happier with service or sale!

Haven't purchased a mattress in quite some time, so I did my research. A high priority for me was customer service. That's pretty much where it all begins for me. I began to research mattress companies in my area and was very pleased with the reviews that Mattress Factory in Vineland received.... Continue reading

The Mattress Factory

Hi Fran, Thank your for your purchase and also the nice words about Mike. Mike and our team are really the reason we have been able to grow as a family business against all the big out of town chains. We really do want our customers to feel like a part of our TMF Family and I am so happy you had...

I literally could not be happier

We came in after Raymour and Flanigan could not accommodate our budget. Wesley asked us about the mattress we liked and used factors like the coil gauge and pillow top density to find the most comparable mattress. Not only did we get a nicer mattress -- we SAVED money! When an issue came up with ou... Continue reading

The Mattress Factory

Hi Dominic, Thank you for your purchase and for taking the time to share your experience with us. I really appreciate the nice words about Wesley and the Delivery Team. They are awesome and we are lucky to have them. Please help us spread the word to your family and friends. Have a great day and...

Personal Service and Attention to Detail

We had a wonderful experience with Andrew Hoven, the store Manager. He was most accomodating and took the time to walk us through the various models and brands before we ultimately decided on a higher-end Memory Foam Mattrress. Andrew went over Temper-Pedic's policy with regard to returns and made... Continue reading

The Mattress Factory

Hi Diane, Thank you for your purchase and your kind words about Andrew I will pass them along. He is terrific and I am glad you enjoyed your experience with us. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris...

Friendly and helpful

The sales staff was friendly and super helpful. Only reason I didn't give 5 stars was I would have liked some more information on how to handle the odor the new memory foam mattress gives off.

The Mattress Factory

Hi Sarah, Thank you for your purchase and nice comments about our team. Sorry about any confusion memory foam will sometimes have an odor initially from the sealing of the plastic and the speed it goes into production then to the bag. It will dissipate quickly. I hope you enjoy your new mattress...

Satisfied

Mattress was good value for $ paid

The Mattress Factory

Hi Tim, Thank you for your purchase! Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory

Satisfied

Customer service was believable

The Mattress Factory

Hi Laurenthia, Thank you for your purchase and I am glad we could be of service. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory

Satisfied

Will recommend and very satisfied.

The Mattress Factory

Hi Mario, Thank you for your purchase we really appreciate it. Have a great day! Sincerely, Chris Conway President Mattress Factory

Satisfied

Pleasant experience..pleasant salesperson.

The Mattress Factory

Hi Tome, Thank you for shopping with us I am glad you enjoyed the experience. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory

Value

We seem to have found a good bed for a reasonable price

The Mattress Factory

Hi Siddhartha, Thanks you for your purchase. Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory

Nice Mattress

Bought mattress to replace a 20 year old mattress. Like the no pressure experience.

The Mattress Factory

Hi Debra, Thank you for coming to see us in Lawrenceville. I am glad you enjoyed our no pressure shopping experience. We really feel is separates us from the rest. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Matt...

Simmons Beauty Sleep Belington firm queen mattress.

We were looking for a firm mattress because me and my wife have lower back pain. We got what we wanted within our budget.

The Mattress Factory

Hi Kunal, Thank you for your purchase and I am glad we could meet your needs. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

Very please

Was looking to replace the matters for my mothers adjustable bed base.

The Mattress Factory

Hi Patricia, Thank you for your purchase! Have a great day and I hope you mom enjoys her new mattress. Sincerely, Chris Conway President Mattress Factory

hope I sleep well

fast & easy

The Mattress Factory

Hi Theodore, Thank you for you purchase and I hope you sell well :) If there is anything I can do for you in the future please let me know! Have a great day. Sincerely, Chris Conway President Mattress Factory

Good Experience

The manager of the Montgomeryville was very nice, but our salesperson was new and wasn't very knowledgeable.

The Mattress Factory

Hi Nancy, Thanks for your purchase and for your patience with a new member of our team in training. Andrew is our manager and is terrific. I hope you enjoy your new mattress for many years to come. If there is anything I can help you with in the future please let me know. Have a great day! Sinc...