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Couldn't be happier with service or sale!

Haven't purchased a mattress in quite some time, so I did my research. A high priority for me was customer service. That's pretty much where it all begins for me. I began to research mattress companies in my area and was very pleased with the reviews that Mattress Factory in Vineland received.... Continue reading

The Mattress Factory

Hi Fran, Thank your for your purchase and also the nice words about Mike. Mike and our team are really the reason we have been able to grow as a family business against all the big out of town chains. We really do want our customers to feel like a part of our TMF Family and I am so happy you had...

I literally could not be happier

We came in after Raymour and Flanigan could not accommodate our budget. Wesley asked us about the mattress we liked and used factors like the coil gauge and pillow top density to find the most comparable mattress. Not only did we get a nicer mattress -- we SAVED money! When an issue came up with ou... Continue reading

The Mattress Factory

Hi Dominic, Thank you for your purchase and for taking the time to share your experience with us. I really appreciate the nice words about Wesley and the Delivery Team. They are awesome and we are lucky to have them. Please help us spread the word to your family and friends. Have a great day and...

Personal Service and Attention to Detail

We had a wonderful experience with Andrew Hoven, the store Manager. He was most accomodating and took the time to walk us through the various models and brands before we ultimately decided on a higher-end Memory Foam Mattrress. Andrew went over Temper-Pedic's policy with regard to returns and made... Continue reading

The Mattress Factory

Hi Diane, Thank you for your purchase and your kind words about Andrew I will pass them along. He is terrific and I am glad you enjoyed your experience with us. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris...

Store Manager

Bob Riley made me feel comfortable with my purchase. He was the reason that I pulled the trigger.

The Mattress Factory

Hi Mark, Thank your for your purchase and your kind words about Bob. We are glad to have him in our TMF family. I hope you enjoy your new mattress for many years to come. Please help us spread the words to your family and friends. If there is anything I can do for you in the future please let m...

Satisfied customer

The salesperson new exactly what my husband and I were looking for in a mattress; plus price, value, and quality without wasting our time. We will be a returning customer and glad to have The Mattress Factory in our neighborhood.

The Mattress Factory

Hi Donna, Thank you for shopping with us. We really love the new Langhorne location next to Bonefish Grill. It is much bigger than our old location and we are happy to be in your neighborhood. Enjoy your new mattress and please let me know if there is anything I can do for you in the future. Si...

Great Experience

Great experience, knowledgeable sales person who didn't "hard sell" us. And, there was no competition on their pricing - best prices,beat all the other stores in our area.

The Mattress Factory

Hi Eileen, Thank you for your purchase and for taking the time to share your experience. We have a Zero Pressure promise so I am glad you enjoyed shopping with us. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory

great mattress

Great salesman, knowledgeable. excellent price

The Mattress Factory

Hi Anton, Thanks you for your purchase. If there is anything I can do for you in the future please let me know. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory

great response

After having an issue with a product purchased I spoke with Chris and had all my issues resolved in one phone call ! This is what you get when you buy family owned very happy with how my issue was resolved ! Thanks Chris !

The Mattress Factory

Hi Josie, The most important thing to me is service after the sale that's why I personally answer all of these reviews. It takes a lot of time but I thoroughly enjoy the contact with our customers. I enjoyed talking to your today and I am glad I could help you solve the problem with your boxsprin...

Thanks

Nice shopping experience - Mitchell was helpful without being pushy and assisted us in picking the right mattress set for our needs.

The Mattress Factory

Hi Mary, Thank you for your purchase! I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory

Mike Walker knows his Mattresses

Mike knows every detail about every mattress in the Mattress factory. When you are about to spend the next 10 years on a bed, you need someone that will give YOU the highest priority and not push one brand or another. Mike simply tell you the details on the bed, how you feel on it, the benefits of... Continue reading

The Mattress Factory

Hi Mike, Thank you for your purchase and your kind words about Mike. He is terrific and we are glad to have him in the TMF family. I hope you enjoy your new mattress and if there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President...

Happy Customer

Awesome experience as always. Very helpful picking out a bed for myself and a spare bedroom. At least 6th bed we have bought here over the years.

The Mattress Factory

Hi Elizabeth, Thank you for your purchase and your repeat business. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

Price Gaurntee

I felt comfortable making a purchase knowing they would beat anyone if I found it cheaper

The Mattress Factory

Hi Marie, Thank you for your purchase and for your confidence in us. As a family business we really appreciate it. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory

Langhorne store

I purchased 3 sets - two twins *Chiropractor 1000" and one full set, a chiropractor 3000. The salesman was very helpful and there were no high pressure sales tactics. I appreciated the fact that he didn't try and push me towards a higher price name brand. I purchased thes sets Friday night and a... Continue reading

The Mattress Factory

Hi Michael, Thank you for your business and for sharing your experience with us. Please help us spread the word to your family and friends. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

mattress fun

Salesman was very knowledgeable and friendly

The Mattress Factory

Hi Lois, Thank you for your purchase! I am glad you had a nice experience with us. Have a great day! Sincerely, Chris Conway President Mattress Factory

Mattress

The salespeople were very friendly and helpful.

The Mattress Factory

Hi Kristen, Thank you for your purchase! If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

Extremely satisfied

The salesman was very informative and didn't put any pressure on the sales. He sold himself and the matressfactory with a sence of pride in what they represent for your company. There was no pressure and he showed us multiple options before we came to an agreement on the matress we bought. We are ve... Continue reading

The Mattress Factory

Hi Michael, Thank you for your purchase and for sharing your experience with us. We really do strive to provide an experience free of pressure. As a family business I think the sense of pride and respect for our customer comes through so thank you for your kind words. I hope you enjoy your new ma...

Excellent Service

We walked in hoping we wouldn't have a salesman all over us. When we met Jerry, he told us the deals, asked our price range, and then let us make the decision. It was a very pleasant experience. I would recommend anyone looking for a new bed to visit Jerry in Exton.

The Mattress Factory

Hi Ian, Thank you for your purchase and your kind words about Jerry. We really do try to provide a different experience free of pressure so thank you for sharing. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory

because the wife said so

the wife said she liked it need I say more

The Mattress Factory

Hi William, Thank you for your purchase! As they say "Happy wife...Happy life" :) I am glad we could help and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory

Experience

Great experience! No pressure at all. Nice selection. Will buy from again.

The Mattress Factory

Hi Joseph, Thank you for your purchase and I am glad you enjoyed your pressure free shopping experience. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

Excellent Customer Service

Mark was very knowledgeable about the merchandise and he didn't try to make me spend over my budget.

The Mattress Factory

Hi Porcha, Thank you for your purchase as a family business we really appreciate it. Have a great day! Sincerely, Chris Conway President Mattress Factory

No pressure great price

Awesome sales help, no pressure tactics , wish all shopping could be this easy . Still waiting to see after the sale support , will update then.

The Mattress Factory

Hi Blair, Thank you for your purchase and we will always be there for you in the future if you need us I promise. I am really glad your enjoyed our pressure free shopping experience I feel it separates us from the rest. Please help us spread the word to your family and friends. Enjoy your new ma...

Highly Recommended

I'm very glad we went to The Mattress Factory. We shopped at four different locations and TMF had the best deals and the best customer service. Patrick listened and respected our criteria, especially budget, and was informative without pressuring us to buy. I felt confident that we got a fair pri... Continue reading

The Mattress Factory

HI Stephanie, Thank you for your purchase and taking the time to describe your experience with us. We will always be there for you after the sale as well so please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Fact...

Great store.

We came into the store looking for a new mattress and the sales men was very knowledgeable. They were not pushy and willing to spend the time with us while making up our mind. We left without purchasing a mattress because I wanted to do some reviewing online and and at other store to do some price m... Continue reading

The Mattress Factory

Hi Thomas, Thank you for your purchase! I appreciate the fact that you shopped around and came back to us. We are confident with our pricing and zero pressure sales experience that our customers will come back. John is terrific so thank you for your kind words I will pass them along. I take the...

Painless buying experience

We had a good, pressure-free experience shopping at the Montgomeryville location. Erich helped us figure out what kind of mattress we may be interested in and gave us plenty of space and time to make up our minds. He knew when to walk away, when to check back in. We weren't sure if we would need a b... Continue reading

The Mattress Factory

Hi Sherry, Thank you for coming to see us in Montgomeryville. Erich is terrific and we really want to provide a different experience free of pressure. I am sure you will be happy with our delivery team as well they are the best in the business. Please help us spread the word to your family and f...

Tresana bed

Slept like a log

The Mattress Factory

Hi Kyle, Thank you for your purchase and I am glad you got a good nights sleep. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory

Satisfied Customer

My husband and I are enjoying our new mattress, very comfortable getting a better night sleep and lovin it.

The Mattress Factory

Hi Jeffrey, Thanks you for your purchase and I am glad you like your new mattress. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory

Very Happy

The only reason I gave it 4 out of 5 is because they did not have the same models I tried at other stores. I am very happy with my experience and choice but it would have been nice to compare my top 2 choices at the same time.

The Mattress Factory

Hi Jacqueline, Thank you for your purchase and please let me know if there is anything I can do for you in the future. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory

GOOD EXPERIENCE

WE HAD A GOOD EXPERIENCE WITH THE EXTON LOCATION. OUR SALESMAN WAS GREAT. HIS NAME WAS KEN. WE WOULD RECOMMEND MATTRESS FACTORY TO ANYONE

The Mattress Factory

Hi Matthew, Thank you for your purchase and please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory

LIKED IT

NICE MATTRESS

The Mattress Factory

Hi Carlos, Thank you I am glad you like your new mattress. Enjoy it and have a great day! Sincerely, Chris Conway President Mattress Factory

pleasant

pleasant experience

The Mattress Factory

Hi Christie, Thank you for your purchase! Have a great day! Sincerely, Chris Conway President Mattress Factory