I slept on the new bed on my first night, I slept better and the mattress was comfortable and soft. So far I loved it.
The Mattress Factory
Hi Jerry, Thank you for your purchase and I am really glad you like your new mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory
Started out with no clue about what to buy other than memory foam and with the low-pressure assistance and knowledge of the salesperson/coordinator, was able to make sense of the selection process and choose the right product.
The Mattress Factory
Hi Terrance, Thank you for your purchase! I hope you enjoy your new mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory
One of the best transaction experiences of my life. John Nalbandian knows service and the products. I had to do an over the phone long distance order for a handicapped relative. John made it easy and affordable. Delivery went perfectly and we could not be happier. Much better than dealing with depar...
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The Mattress Factory
Hi, Thank you for your purchase and nice words about John. We are always happy to help especially in a situation like you have with a handicapped relative when you are out of the area. If there is anything we can help with in the future please let me know. Have a great day! Sincerely, Chris Con...
The salesperson was very helpful. He presented several options. We are happy with our purchase.
The Mattress Factory
Hi Joy, Thank you for your purchase as a family business we really appreciate it. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
Manager Patrick Murphy could not have been more helpful to our family. His professionalism and kindness was outstanding. Thank you Pat for all your help.
The Mattress Factory
Hi, Thank you for coming to see us in our Lawrenceville showroom. Pat is a terrific and we are glad to have him in our TMF family. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Pat was a huge help. He helped me pick the right mattress for me and without any pressure to buy.
The Mattress Factory
Hi Kimberly, Thank you for coming see us in Lawrenceville! Pat is terrific and I am glad you enjoyed the pressure free experience. Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
I had been shopping around for a mattress for a while and all the salespeople I'd worked with before Mattress Factory pushed the most expensive mattress, were slimy in 'reducing' prices, and gave me a deadline on any deal they offered. I was so happy to not encounter that at Mattress Factory. I was...
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The Mattress Factory
Hi Julie, Thank you for your purchase and for sharing your experience with us. As a family business we really do offer a different experience free of pressure and haggling. If you would please help us spread the word to your family and friends. Newtown Square is a beautiful showroom and we apprec...
We had a very good experience purchasing our new bed and every time I called the store with a question the salesman was very helpful.
The Mattress Factory
Hi Patricia, Thank you for your purchase we really appreciate it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
This was the best possible way to purchase a mattress! Andrew was very knowledgeable and also perceptive. He listened closely to what I was looking for and steered me to the perfect mattress. He had me try a variety of brands and types but I ultimately chose the second one he pointed me to. Best cus...
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The Mattress Factory
Hi Barbra, Thank you for coming to see us in Montgomeryville! We really appreciate your purchase and also the kind words about Andrew. Have a great day and please let me now if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
I like the fact that sales are non commission. Erich Rayher very helpful. Delivery prompt.
The Mattress Factory
Hi Jane, Thank you for shopping with us and your nice comments about Erich. He is terrific and we really do strive to provide a pressure free experience. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Great value. Won't lose any sleep over the cost! Great customer service.
The Mattress Factory
Hi Aarika, Thank you for your purchase! If there is anything I can do for you in the future please let me know! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
I came into the Matress Factory to replace an old mattress. Eric H, kindly greeted me at the door,asked what I was looking for and directed me towards the right direction. He left me alone to browse at my own pace with no sales pressure. After my selection, Eric looked to see if he can find a bet...
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The Mattress Factory
Hi Maricar, Thank you for your purchase and coming to see us in Montgomeryville. I am glad you enjoyed your experience with Erich. We really do strive to provide pressure free shopping. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
We have purchased 3 mattresses from this store in the last 2 years I think that says it all.
The Mattress Factory
Hi Lisa, Thank you for your continued support. As a family business we really appreciate it. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Pat was very friendly, patient and knowledgeable. They have a good selection of mattress and the top brands.
The Mattress Factory
Hi Caroline, Thank you for your purchase and I am glad you had a nice experience with Pat. He is one of our best and we are glad to have him in the TMF family. Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress! Sincerely, Chris Conway Presid...
We were impressed with a knowledgeable sales person and his attention to detail in helping us select a good mattress.
The Mattress Factory
Hi Geoffrey, Thank you for your purchase we really appreciate it. Please let me know if there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
My salesman Jerry, was great. I told him what I was looking for and what my budget was. He showed me several models and let me take as long as needed to decide. It was definitely one of the best and least stressful purchasing experiences I have ever had!!! Great job!!
The Mattress Factory
Hi Richard, Thank your for your purchase and your kind words about Jerry. We really do strive to provide a pressure free experience in all of our showrooms. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
happy with everything. some confusion on size of boxspring but situation resolved quickly
The Mattress Factory
Hi Christine, Thank you for your purchase and allowing us to help with the service. If there is anything I can do for you in the future please let me know! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
As soon as my husband and I entered the store, a salesman was very welcoming. He didn't try to pressure us into looking at a mattress set that was out of our budget. He understood our limitations and directed us accordingly. He was very knowledgeable and patient while we tried out a number of mattre...
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The Mattress Factory
Hi Maria, Thank you for your purchase and for sharing your experience with us. Please let me know if there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
First of all, I NEVER take the time to write reviews....ever, even if I am very happy with a product or service. The fact that I am writing this review speaks VOLUMES about how happy I am with this company! Our salesperson Mark at the Deptford location was fantastic one again! We came to Mattress...
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The Mattress Factory
Hi Brion, WOW thank you for your purchase and taking the time to share your experience with us. Mark is our Vice President and we will always be there for you in the future I promise. I am really glad we could help and if there is anything I can do for you in the future please let me know. I hop...
Hi Richard, Thank you for your purchase! Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory
Jim had great knowledge about the mattress and great customer service skills
The Mattress Factory
Hi Jamie, Thank you for your purchase and the kind words about Jim. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Abdelhamed, I am glad we could help and you had a good experience with us. Thank you for your purchase! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Elizabeth, Thank you for your purchase! I am glad you and your mom enjoyed your visit to Springfield. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Robin, Thank you for your purchase! Please let us know how you like your new mattress once you have slept on it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Jose, Thank you for your purchase. I know it takes up to 30 days to adjust to a new mattress. If you are still uncomfortable after the break in period please call the Vinland showroom I will assist them to help you. Have no fear we will always help. Have a great day! Sincerely, Chris Conwa...