Ron was great to deal with when we decided to go ahead and do our replacement mattress. Also, Mark Leotta was great as well with getting us our replacement.
Unlike other stores we visited, the Mattress Factory in Wayne put no pressure on us to make an immediate buying decision. Showroom Manager Sunny offered information and left us alone to try out various mattresses. We asked questions instead of being badgered for a sale- which resulted in an easy dec... Continue reading
My son is happy with his pillow top. I will be happy to use if in a guest room when he is in college. Good experience.
We purchased a box spring and mattress and had a warranty claim. The claim was handled promptly and the items were replaced. The staff were very helpful getting the claim resolved to our satisfaction. I highly recommend The Mattress Factory and will purchase any future mattresses from them
awesome
I arrived at the Mattress Factory at 3:30pm and was out of there with the PERFECT mattress only 40 minutes later! Mike greeted me as soon as I walked in the door and was extremely patient and thorough when answering my barrage of questions. I was already sold on Mattress Factory when I saw the "No... Continue reading
I met with Eddie and above location. Very informed and put no presser on me. Great price and delivery people were great also. Nice and fast ,in and out and on time.
I visited several stores prior to Mattress Factory. Sunny made it easy to choose the right mattress for my guest room without spending too much money, but getting a good and comfortable product. The delivery team were pleasant and competent even though they had to lug the large queen size pillow top... Continue reading
We visited the store twice and spoke to two very knowledgeable salespeople. The mattress is new, but so far we are pleased.
Sales person was very knowledgeable and courteous. Continues to help with an ongoing issue
The salesperson (Sunny Vadera) was friendly, low-pressure, extremely knowledgeable and professional. It was good to walk out feeling we bought a good product at a good price.
Ron is the sales person in the Vineland location/ store. He is no nonsense, no pressure, all facts. It was a pleasure doing business with him. I would recommend your store if only because he is the person in charge. Brass tacks. That’s the way I like to do business. And a great deal, too. Well done,... Continue reading
Sunny was informative and helpful without any pressure. I told him what I needed. He introduced me to two mattresses of the same brand. One was less expensive and not as supportive. The other was top of the line. My back chose the top of the line! No question and I know it was money well spent. My o... Continue reading
We purchased this mattress by phone after a bad experience with another store that made false claims about its delivery policy. The purchase from Mattress Factory was quick and efficient and the mattress set arrived two days later, as specified, and according to the contract. A very nice experience.... Continue reading
Needed a mattress for a new apartment and was thrilled that Mattress Factory was so conveniently located.
We appreciated Sonny's expertise and help with choosing our mattress. We were also very impressed with the delivery service which was timely, professional, efficient and courteous.
Wesley was very nice and made our shopping experience easy and quick! He showed us multiple options within our budget while explaining each and did not make us feel pressured!
This was quick and easy. Sunny was a pleasure to work with. We were in and out of the store in 10 minutes with a comfortable mattress!
We went to this specific store because the internet entry indicated a large floor space, which suggested a large and diverse selection of mattresses. That was true and it was easy to compare the various brands in which we were interested. Andrew Hoven, the manager and our salesperson was great--in... Continue reading
Steven was wonderful - we came in sleep deprived and he was the perfect balance of engaging us without overwhelming us. He seemed to read what we wanted very quickly and we ended up with a great, great mattress. He took plenty of time with us and we're thrilled with our Tempurpedic. Thank you!!
Out of all of the mattress stores I visited, this one was by far the best. In terms of atmosphere, salesman, product selection, and price, the Mattress Factory was the most positive experience for me. After buying my first mattress here, I went back and bought a second in the same location.
Very good experience.
Sunny fit me with the perfect mattress. Very low pressure but knowledgeable sale. I learned a few things about mattresses! I confidently bought a mattress in half an hour. Not the arduous experience I anticipated. I highly recommend! I also received two free memory foam gel pillows worth $200 that a... Continue reading
Great prices, good old fashion service.
Knowledgeable, friendly service. Would recommend to friends & family without a second thought.
Love my new mattress!
Good job
My online research was spot on with recommendation of the Mattress Factory and the Beauty Rest Brand.
Great selection, salesman very accommodating and didn’t make you feel pressured .
We purchased a Tempur Pedic from Sunny in Wayne and he was super helpful. The delivery was on time and professional.