We had a very good experience purchasing our new bed and every time I called the store with a question the salesman was very helpful.
The Mattress Factory
Hi Patricia, Thank you for your purchase we really appreciate it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
This was the best possible way to purchase a mattress! Andrew was very knowledgeable and also perceptive. He listened closely to what I was looking for and steered me to the perfect mattress. He had me try a variety of brands and types but I ultimately chose the second one he pointed me to. Best cus...
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The Mattress Factory
Hi Barbra, Thank you for coming to see us in Montgomeryville! We really appreciate your purchase and also the kind words about Andrew. Have a great day and please let me now if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
I like the fact that sales are non commission. Erich Rayher very helpful. Delivery prompt.
The Mattress Factory
Hi Jane, Thank you for shopping with us and your nice comments about Erich. He is terrific and we really do strive to provide a pressure free experience. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Great value. Won't lose any sleep over the cost! Great customer service.
The Mattress Factory
Hi Aarika, Thank you for your purchase! If there is anything I can do for you in the future please let me know! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
I came into the Matress Factory to replace an old mattress. Eric H, kindly greeted me at the door,asked what I was looking for and directed me towards the right direction. He left me alone to browse at my own pace with no sales pressure. After my selection, Eric looked to see if he can find a bet...
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The Mattress Factory
Hi Maricar, Thank you for your purchase and coming to see us in Montgomeryville. I am glad you enjoyed your experience with Erich. We really do strive to provide pressure free shopping. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
We have purchased 3 mattresses from this store in the last 2 years I think that says it all.
The Mattress Factory
Hi Lisa, Thank you for your continued support. As a family business we really appreciate it. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Pat was very friendly, patient and knowledgeable. They have a good selection of mattress and the top brands.
The Mattress Factory
Hi Caroline, Thank you for your purchase and I am glad you had a nice experience with Pat. He is one of our best and we are glad to have him in the TMF family. Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress! Sincerely, Chris Conway Presid...
We were impressed with a knowledgeable sales person and his attention to detail in helping us select a good mattress.
The Mattress Factory
Hi Geoffrey, Thank you for your purchase we really appreciate it. Please let me know if there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
My salesman Jerry, was great. I told him what I was looking for and what my budget was. He showed me several models and let me take as long as needed to decide. It was definitely one of the best and least stressful purchasing experiences I have ever had!!! Great job!!
The Mattress Factory
Hi Richard, Thank your for your purchase and your kind words about Jerry. We really do strive to provide a pressure free experience in all of our showrooms. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
happy with everything. some confusion on size of boxspring but situation resolved quickly
The Mattress Factory
Hi Christine, Thank you for your purchase and allowing us to help with the service. If there is anything I can do for you in the future please let me know! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
As soon as my husband and I entered the store, a salesman was very welcoming. He didn't try to pressure us into looking at a mattress set that was out of our budget. He understood our limitations and directed us accordingly. He was very knowledgeable and patient while we tried out a number of mattre...
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The Mattress Factory
Hi Maria, Thank you for your purchase and for sharing your experience with us. Please let me know if there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
First of all, I NEVER take the time to write reviews....ever, even if I am very happy with a product or service. The fact that I am writing this review speaks VOLUMES about how happy I am with this company! Our salesperson Mark at the Deptford location was fantastic one again! We came to Mattress...
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The Mattress Factory
Hi Brion, WOW thank you for your purchase and taking the time to share your experience with us. Mark is our Vice President and we will always be there for you in the future I promise. I am really glad we could help and if there is anything I can do for you in the future please let me know. I hop...
great selection, easy purchasing experience, looking forward to trying the mattress
The Mattress Factory
Hi Jamie, I am glad you enjoyed your visit to our Springfield showroom. Thank you for your purchase. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Erich was great! He really helped us out! I would absolutely go back there again!
The Mattress Factory
Hi Annamaria, Thank you for your purchase and I will pass along your kind comments to Erich. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Melodie, Thank you for your purchase and I am glad you love your new mattress :) Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
the service and support from Andrew was outstanding.
The Mattress Factory
Hi Anne, Thank you for coming to see us in Montgomeryville. Andrew is one of our best and I will pass along your kind words. Please let me know there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Salesman Martin Muniz was very helpful and knowledgeable.
The Mattress Factory
Hi Beny, Thank you for your purchase and I will pass along your comments to Martin. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
I had a very positive experience at the Springfield mattress factory. Len was very knowledgable and helped me find the perfect fit for me and stayed within my price range! It was very nice to shop without the pressure like at other mattress stores that work off comission. I will be recommending them...
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The Mattress Factory
Hi Nicole, I am glad you enjoyed your visit to our Springfield showroom. Len is awesome and we are glad to have him in the TMF family. We really do appreciate your recommendation to friends. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your n...
Hi Abdelhamed, I am glad we could help and you had a good experience with us. Thank you for your purchase! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Elizabeth, Thank you for your purchase! I am glad you and your mom enjoyed your visit to Springfield. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Our experience was a good one and we would recommend this business to others.
The Mattress Factory
Hi Theresa, Thank you for your purchase we really appreciate it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
The salesman was very helpful and not at all pushy. The price was right and we are very pleased. Would highly recommend.
The Mattress Factory
Hi David, Thank you for your purchase and description of your experience. We really do strive to provide a different experience free of pressure. I really appreciate your recommendation to your friends and family. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President...
Hi Jessica, Thank you I am glad you liked the values. I hope you enjoy your mattress for many years. If there is anything I can do for you please let me know! Have a great day! Sincerely, Chris Conway President Mattress Factory
Got a great deal...Bought 2 brand new mattress sets...Kids love them beds!
The Mattress Factory
Hi Michael, Thank you for your purchase! I hope your children love the beds for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Robin, Thank you for your purchase! Please let us know how you like your new mattress once you have slept on it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory