On 2/9, I found Mattress Factory on line and found a store near by in Exton. I called the store to see if they had the mattress I was interested in and they said they did along with 80 other mattresses. Jerry Polansky couldn't have been nicer both on the phone and in person. He knew his mattresses...
Continue reading
The Mattress Factory
Hi Richard, Thank you for your purchase and your kind words about Jerry. He is terrific and we are glad he is part of our TMF family. The Bryn Mawr is a great value and I hope you enjoy it for many years to come. If there is anything I can do for you in the future please let me know. Have a gre...
Hi Ralph, Thank you for coming to see us in Montgomeryville! If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
I had a very good experience sales person who was very helpfull.
The Mattress Factory
Hi Joseph, Thank you for coming to see us in Williamstown. As a family business we appreciate your support. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Our salesman Mark was helpful and informative, able to answer every question. We felt no pressure and got just the right amount of help to select the right mattress for us. The price was surprisingly low, much lower than Macy's, and it was delivered the next day for a minimal charge (again less th...
Continue reading
The Mattress Factory
Hi Kris, Thank you for your purchase! I appreciate you taking the time to share your experience with us. We really do strive to offer pressure free shopping. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress F...
Hi Denise, Thank you for your purchase and I am glad you like it so far. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Frank, Thank you for your purchase and I am glad you had a nice experience with us. Please help us spread the word to your family and friends. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
Bed is very comfortable
Similar to one we slept on at a Sheraton
The Mattress Factory
Hi Dave, Thank you for coming to see us in our Newtown Square Showroom. I am glad your enjoying the new mattress. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
We don't like to be pressured and Jim was informative but did not pressure us.
Thank you
The Mattress Factory
Hi Terry, Thank you for your purchase and I am glad you enjoyed our pressure free shopping. It is what separates us from most of the other big chains. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Great selection of mattresses. Our Sales person Erich was very knowledgeable took his time showing us different mattresses. Asked what was our price range, style and in what size we were interested. All in all it was a great shopping experience.
The Mattress Factory
Hi Kathy, Thank you for your purchase. If there is anything I can do for you in the future please let me know. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Great selection of products at the store. Salesperson was very helpful. Felt confident walking away after the sale if we had any problems at all the store would take care of our issues.
The Mattress Factory
Hi Charlie, Thank you for your purchase. I a glad you had a nice experience with us and I assure you we will be there for you in the future if you need anything. I hope you enjoy your new mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory
I have not yet received my mattress but the massaging felt great in the store. Dennis was my sales rep and he did a wonderful job explaining everything I wanted to know. He helped me make the best decision for what I was looking for.
The Mattress Factory
Hi Selena, I am glad you had a nice experience in our Springfield showroom. Dennis is our product trainer so he has a wealth of knowledge on all models. Let us know how you like your new mattress once your have it delivered. Have a great day! Sincerely, Chris Conway President Mattress Factor...
Haven't purchased a mattress in quite some time, so I did my research. A high priority for me was customer service. That's pretty much where it all begins for me. I began to research mattress companies in my area and was very pleased with the reviews that Mattress Factory in Vineland received....
Continue reading
The Mattress Factory
Hi Fran, Thank your for your purchase and also the nice words about Mike. Mike and our team are really the reason we have been able to grow as a family business against all the big out of town chains. We really do want our customers to feel like a part of our TMF Family and I am so happy you had...
We came in after Raymour and Flanigan could not accommodate our budget. Wesley asked us about the mattress we liked and used factors like the coil gauge and pillow top density to find the most comparable mattress. Not only did we get a nicer mattress -- we SAVED money!
When an issue came up with ou...
Continue reading
The Mattress Factory
Hi Dominic, Thank you for your purchase and for taking the time to share your experience with us. I really appreciate the nice words about Wesley and the Delivery Team. They are awesome and we are lucky to have them. Please help us spread the word to your family and friends. Have a great day and...
We had a wonderful experience with Andrew Hoven, the store Manager. He was most accomodating and took the time to walk us through the various models and brands before we ultimately decided on a higher-end Memory Foam Mattrress. Andrew went over Temper-Pedic's policy with regard to returns and made...
Continue reading
The Mattress Factory
Hi Diane, Thank you for your purchase and your kind words about Andrew I will pass them along. He is terrific and I am glad you enjoyed your experience with us. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris...
The sales staff was friendly and super helpful. Only reason I didn't give 5 stars was I would have liked some more information on how to handle the odor the new memory foam mattress gives off.
The Mattress Factory
Hi Sarah, Thank you for your purchase and nice comments about our team. Sorry about any confusion memory foam will sometimes have an odor initially from the sealing of the plastic and the speed it goes into production then to the bag. It will dissipate quickly. I hope you enjoy your new mattress...
Hi Laurenthia, Thank you for your purchase and I am glad we could be of service. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Tome, Thank you for shopping with us I am glad you enjoyed the experience. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Bought mattress to replace a 20 year old mattress. Like the no pressure experience.
The Mattress Factory
Hi Debra, Thank you for coming to see us in Lawrenceville. I am glad you enjoyed our no pressure shopping experience. We really feel is separates us from the rest. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Matt...
We were looking for a firm mattress because me and my wife have lower back pain. We got what we wanted within our budget.
The Mattress Factory
Hi Kunal, Thank you for your purchase and I am glad we could meet your needs. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Was looking to replace the matters for my mothers adjustable bed base.
The Mattress Factory
Hi Patricia, Thank you for your purchase! Have a great day and I hope you mom enjoys her new mattress. Sincerely, Chris Conway President Mattress Factory
Hi Theodore, Thank you for you purchase and I hope you sell well :) If there is anything I can do for you in the future please let me know! Have a great day. Sincerely, Chris Conway President Mattress Factory
The manager of the Montgomeryville was very nice, but our salesperson was new and wasn't very knowledgeable.
The Mattress Factory
Hi Nancy, Thanks for your purchase and for your patience with a new member of our team in training. Andrew is our manager and is terrific. I hope you enjoy your new mattress for many years to come. If there is anything I can help you with in the future please let me know. Have a great day! Sinc...