happy with everything. some confusion on size of boxspring but situation resolved quickly
The Mattress Factory
Hi Christine, Thank you for your purchase and allowing us to help with the service. If there is anything I can do for you in the future please let me know! Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
As soon as my husband and I entered the store, a salesman was very welcoming. He didn't try to pressure us into looking at a mattress set that was out of our budget. He understood our limitations and directed us accordingly. He was very knowledgeable and patient while we tried out a number of mattre...
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The Mattress Factory
Hi Maria, Thank you for your purchase and for sharing your experience with us. Please let me know if there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
First of all, I NEVER take the time to write reviews....ever, even if I am very happy with a product or service. The fact that I am writing this review speaks VOLUMES about how happy I am with this company! Our salesperson Mark at the Deptford location was fantastic one again! We came to Mattress...
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The Mattress Factory
Hi Brion, WOW thank you for your purchase and taking the time to share your experience with us. Mark is our Vice President and we will always be there for you in the future I promise. I am really glad we could help and if there is anything I can do for you in the future please let me know. I hop...
great selection, easy purchasing experience, looking forward to trying the mattress
The Mattress Factory
Hi Jamie, I am glad you enjoyed your visit to our Springfield showroom. Thank you for your purchase. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Erich was great! He really helped us out! I would absolutely go back there again!
The Mattress Factory
Hi Annamaria, Thank you for your purchase and I will pass along your kind comments to Erich. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Melodie, Thank you for your purchase and I am glad you love your new mattress :) Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
the service and support from Andrew was outstanding.
The Mattress Factory
Hi Anne, Thank you for coming to see us in Montgomeryville. Andrew is one of our best and I will pass along your kind words. Please let me know there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Salesman Martin Muniz was very helpful and knowledgeable.
The Mattress Factory
Hi Beny, Thank you for your purchase and I will pass along your comments to Martin. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
I had a very positive experience at the Springfield mattress factory. Len was very knowledgable and helped me find the perfect fit for me and stayed within my price range! It was very nice to shop without the pressure like at other mattress stores that work off comission. I will be recommending them...
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The Mattress Factory
Hi Nicole, I am glad you enjoyed your visit to our Springfield showroom. Len is awesome and we are glad to have him in the TMF family. We really do appreciate your recommendation to friends. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your n...
Hi Brie-Anne, Thank you for your purchase. An easy, pressure free experience is what we are all about. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Having driven by the place but never been there, I decided to take a shot. I needed one additional queen size bed-set. The experience was very positive. I gave my interests and my price point to the sales agent. He found precisely what I wanted. He did not try to oversell me once. He understoo...
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The Mattress Factory
Hi Thomas, Thank you for your purchase! Our Lawrenceville location is one of my favorites and I am glad you decided to come give us a look. Please help us spread the word to your family and friends. If there is anything I can do for you in the future please let me know. Have a great day and enjo...
Our sales person, Ron, was very patient and helpful during the nearly 2 hours we spent at the store, and he was also very engaging. He asked the appropriate questions to narrow the mattresses that best suited our taste and comfort level. He didn't push any specific brand, but was very knowledgeable...
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The Mattress Factory
Hi Christina, Thank you for your purchase and the description of your experience. As a family business we really do try to offer something different free of pressure. I hope you enjoy your new mattress for many years to come. Please help us spread the word to your family and friends. If there i...
Had a great experience working with Mitchell. He was very knowledgable and helped pick the perfect first mattress for our toddler!
The Mattress Factory
Hi Jessica, Thank you for your purchase and the nice words about Mitchell. He is great and we are glad to have him in the TMF family. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Our salesman Martin was extremely helpful and friendly. He helped us make our decision in finding a middle ground for what we wanted.
The Mattress Factory
Hi Aimee, Thank you for your purchase and kind words about Martin. I will pass it along. Enjoy your new mattress and please let me know if there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
i cant wait to get it---it felt wonderful in store
The Mattress Factory
Hi Chris, Thank you for your purchase! I hope you enjoy your new mattress for many years to come. be sure to come back and tell us how you like it when you sleep on it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
We liked our salesperson Eric, he was very knowledgable and not pushy
The Mattress Factory
Hi George, Thank you we really appreciate your business. I will pass along your kind words to Eric. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Purchased 2 complete sets(mattress and box spring) of the Simmons Beautyrest Lac La Belle LFPT. One for my wife and I and one for my son and his fiancé . We couldn't be happier with them. Wesley was great to work with. There was no pressure to buy from him and he was very knowledgeable of the produc...
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The Mattress Factory
Hi George, Thanks for your purchase and your recommendation to friends. Word of mouth is how we grew our business. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Elizabeth, Thank you for your purchase! I am glad you and your mom enjoyed your visit to Springfield. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Our experience was a good one and we would recommend this business to others.
The Mattress Factory
Hi Theresa, Thank you for your purchase we really appreciate it. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
The salesman was very helpful and not at all pushy. The price was right and we are very pleased. Would highly recommend.
The Mattress Factory
Hi David, Thank you for your purchase and description of your experience. We really do strive to provide a different experience free of pressure. I really appreciate your recommendation to your friends and family. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President...
Hi Jessica, Thank you I am glad you liked the values. I hope you enjoy your mattress for many years. If there is anything I can do for you please let me know! Have a great day! Sincerely, Chris Conway President Mattress Factory
Got a great deal...Bought 2 brand new mattress sets...Kids love them beds!
The Mattress Factory
Hi Michael, Thank you for your purchase! I hope your children love the beds for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Linda, Thank you I am glad you had a good experience in Montgomeryville. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Excellent customer service and a lot of brands to choose from.
The Mattress Factory
Hi Ashley, Thank you for your business we really appreciate it. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi James, Thank you and I am glad you enjoyed the pressure free shopping. We really do provide a different experience than the other chains. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
There was no pressure to buy a certain mattress. The sales person was there to provide information and answer questions.
The Mattress Factory
Hi Stephen, Thank you for your purchase! We really do strive to provide a pressure free shopping experience. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Only had the mattress for a few days but so far so good. Our salesperson Andrew Hoven was great, really took the time to understand our needs and didn't make us feel pressured at all. Clearly knew what he was talking about and made us feel confident in our purchase
The Mattress Factory
Hi Kelley, Thank you for your purchase! Andrew is terrific and I appreciate the kind words about him. I will be sure to let him know. Enjoy your new mattress and let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory