After having a very disappointing experience with Sears to where we cancelled the delivery, we went back to Mattress Factory. We priced sets at 5 different stores and MF was the best. We bought a queen set with split box springs a full set. The store manager, Jerry, made it a totally pain-free exp...
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The Mattress Factory
Hi Harry, Thank you so much for your purchase. Reading your review makes me very proud of the whole TMF team delivery, sales and service. We as a family business appreciate your business and will always do everything in our power to make you happy. Have a great weekend and please help us spread...
I'm not sure it's possible to have an easier time purchasing such an important item.
The Mattress Factory
Hi Neil, Thank you for coming to our Lawrenceville showroom. We really do appreciate your purchase. Zero Pressure shopping is our main goal so please help us spread the word to your family and friends! Have a great night and please let me know if there is anything I can do for you in the future....
It's a pleasure dealing with your store. Great sales associates and never any pressure to hurry, select or buy. Always very patient. I am a repeat customer.
The Mattress Factory
Hi Kristy, Thank you for shopping with us! We really appreciate your repeat business. Our mission is to provide a better experience to our customers. I hope you enjoy your new mattress and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway Preside...
Quick easy no pressure just the facts from a nice pleasant salesman Mark!
Best prices we bought our daughters bed in 6mins flat. This one in 10 mins. Thank you 😀
The Mattress Factory
Hi Barry, Thank you for your purchase. Mark is awesome and I am glad you were able to find a great mattress quickly and easily. I hope your daughter enjoys it. Have a great day and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattr...
Salesman was knowledgeable and friendly and did not try to "push" only the expensive products. I received a call about delivery as promised, and the delivery people were very professional. I would definitely shop at Mattress Factory again!
The Mattress Factory
Hi Troy, Thank you for shopping with us we really do appreciate it. We really strive to be something different in an industry that many people have bad experiences during their search. I truly believe that as a family business we will treat you better. I hope you enjoy your new mattress and plea...
We were referred here by a coworker after I was lamenting about trying to move a mattress with my Honda Civic. I didn't want to pay the $100 delivery fee of the other place we were looking at. She recommended the Mattress Factory, saying her fiance and she had a very good experience there. I was ner...
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The Mattress Factory
Hi Heather, Thank you for your purchase and your nice words about our company. Jerry is awesome and we are proud to have him in our TMF family. I hope you enjoy your new mattress. Please help us spread the word to your family and friends! Good luck with your new home and please let me know if t...
Although our mattress has not been officially delivered and received (we just made our purchase today) we were really impressed with the Mattress Factory in Exton. Jerry was extremely helpful, knowledgeable, friendly, and non pressuring! My husband and I spent a good few hours trying out different...
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The Mattress Factory
Hi Liz, Thank you for your purchase and your kind words. Jerry is terrific and represents exactly what we are all about at TMF. We are a family business and our goal is to give you a pressure free pleasant shopping experience. Jerry is a great member of our TMF family! I hope you enjoy your new...
Our Salesman Mitchell I was impressed with his knowledge on the products and the way he was actively attentive to his customer.
The Mattress Factory
Hi Kyle, Thank you for your purchase. Mitchell is a terrific young man and we are happy to have him in the TMF Family. Enjoy your new mattress and please let me know if there is anything we candy for you in the future. Sincerely, Chris Conway President Mattress Factory
Hi Jacqueline, Thank you for your purchase. Please help us spread the word to your family and friends! Sincerely, Chris Conway President Mattress Factory
Chris was very helpful and well informed on all style of mattresses
The Mattress Factory
Hi David, Thank you it was a pleasure helping you and I hope you enjoy the new Perfect Sleeper and please let me know if there is anything I can help you with in the future. Have a great holiday season and a Happy New Year! Sincerely, Chris Conway President Mattress Factory
I worked with Ken and Jerry and both offered outstanding service. Was very impressed with their ability to handle my questions, recommend specific products based on my preferences, and overall ability to make me feel comfortable in their store. I would recommend them without a doubt.
The Mattress Factory
HI Michael, Thank you for shopping with us. Ken and Jerry have been with us a long time and we are very happy to have them in the TMF family! We as a family business strive to give you a pressure free easy shopping experience. Enjoy your new mattress and have a Happy Holiday Season. Sincerely,...
Patrick was very prompt and proactive in explaining various pros and cons of each mattress before me deciding to go for the Plush Pillow Top Queen Set. Very good service. Waiting for the product to be delivered now.
The Mattress Factory
Hi Sivram, Thank you for your purchase we really appreciate it. Pat is terrific and I am glad you had a good experience in Lawrenceville. Enjoy your new mattress and let us know if there is anything we can do for you in the future. Sincerely, Chris Conway President Mattress Factory
Hi Kevin, Thank you for your repeat business we really appreciate it. Have a great holiday season and a Happy New Year! Sincerely, Chris Conway President Mattress Factory
Jerry Polansky did a professional job from .showing me the mattress to closing the sale.
He also sold me a mattress protector. I'm sorry that I couldn't afford the memory pillows..
The Mattress Factory
Hi Joseph, Thank you for your purchase and your kind words about Jerry. He is a great member of our TMF family. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
It was an easy and painless mattress buying experience.
The Mattress Factory
Hi Rolando, I am glad you had a pressure free experience. We strive as a family business to be different than the other mattress companies. Enjoy your new mattress and please help us spread the word to your family and friends. Sincerely, Chris Conway President Mattress Factory
Hi Jaqueline, Thank you we really appreciate your business. Please let me know fi there is anything we can do for you in the future. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
The salemsn was direct, honest and to the point. Very helpful.
The Mattress Factory
Hi Wendy, Thank you for your purchase. Our staff is not commissioned so we guarantee a Zero Pressure experience. As a family business we will do everything in our power to make you feel welcomed and at home with us. Enjoy your new mattress and please let me know if there is anything I can do for...
We had a great buying experience with John tonight. He is a very nice man who made it very easy for us to get what we needed. No pressure, very helpful and just a good guy!
The Mattress Factory
Hi Michelle, Thank you for your purchase. I hope you had a nice Thanksgiving! Please help us spread the word to your family and friends. Have a great weekend and enjoy your new mattress Sincerely, Chris Conway President Mattress Factory
We had a positive experience in the past, so decided to go back to The Mattress Factory. Waiting for delivery now!
The Mattress Factory
Hi Kimberly, Thanks for all of your support! Please let us know how you like the new mattress when it arrives. Have a safe and happy Thanksgiving! Sincerely, Chris Conway President Mattress Factory
Hi Jacqueline, Thank you for your purchase. Please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
Hi Joseph, Thank you for your purchase. Please let me know if there is anything I can do for you in the future. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
I told the sales person what my needs were and he was knowledgeable and helpful in his suggestions of which mattresses I should consider.
The Mattress Factory
Hi Camey, I am glad you had a good experience with us. Please help us spread the word to your family and friends. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
We were impressed with the Black Friday specials, and our salesperson (Eric) was extremely helpful and willing to work with us in providing the best value as possible. He was very accomodating in helping my fiance and I the best mattress that would fit both of our comfort needs. We can't wait for...
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The Mattress Factory
Hi Nicole, Thank you for our purchase. Eric is a great guy and we are happy to have him as a part of the TMF family. I hope you and your fiancé enjoy your new mattress for years to come. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris...
Purchased a previous mattress for my son and very nice experience. Now purchased another mattress for my other son and very pleased with the buying experience.
The Mattress Factory
Hi Anna, Thank you for your business we really appreciate it. I hope your son enjoys his new mattress. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory
Good price and quick delivery. Salesperson was very knowledgeable.
The Mattress Factory
Hi Jeff, Thank you for your purchase. I hope you enjoy your new mattress. Please help us spread the word to your family and friends. Have a great night! Sincerely, Chris Conway President Mattress Factory
Hi Robert, Thank you for your purchase. Please help us spread the word to your family and friends. Please let me know if you need anything in the future. Sincerely, Chris Conway President Mattress Factory
Hi Andrew, I am glad you like your new mattress. Please help us spread the word to your family and friends. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
Spent 2 hours at Sleepy's and couldn't get a straight answer to a simple question - "what is the least expensive mattress here?" Ten minutes at Mattress Factory and we were sold on a nearly identical mattress but at 60% the price.
The Mattress Factory
Hi Shawn, Thanks for coming to give us a look. As a family business will give you a completely different experience free of pressure then you will get at the big out of town chains. I am glad you were happy at the Deptford showroom. Enjoy your new mattress and have a safe and Happy Thanksgiving!...
Consider new survey questions. Be fair and offer negative results if you want to grow.
The Mattress Factory
Hi Robert, We have every possible option available for review and survey feedback both negative and positive. Thank for your review I appreciate your input. Have a great weekend and let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Fa...
Hi Robert, Thank you for your purchase. If there is anything I can do for you in the future please let me know. Have a great day and please help us spread the word to your family and friends. Sincerely, Chris Conway President Mattress