Very customer friendly, salesmen was very helpful and knowledgeable!
The Mattress Factory
Hi Giuseppe, Thanks you for your purchase! Please let me know if there is anything I can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
THE PRICE WAS GREAT, AND THE SEVICE , WOULD TELL EVERYONE THAT NEEDED A NEW MATTRESS.
The Mattress Factory
Hi Anthony, Thank you for your business we really appreciate it. If there is anything I can do for you in the future please let me know. Enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory
Salesman was very helpful and the store was very clean. Our questions answer immediately and we were very happy.
The Mattress Factory
Hi Kadriye, Thank you for your purchase! I am glad you had a nice experience with us. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
We purchased our mattress at the Springfield location. Dennis was our salesperson and his knowledge of the products made our buying experience very easy. Highly recommend.
The Mattress Factory
Hi Nicole, Thank you for your purchase and also the kind words about Dennis. Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Dennis, Thank you for your purchase! Enjoy your new mattress and please let me know fi there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
Hi Stacy, Thank you for your purchase we really appreciate it. Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory
Mr. Riley was extremely polite and did not employ any pushy "sales-y" tactics at all. It was evident that he was extremely experienced in the industry and knew the product line very well. The store manager, Jerry Polanski, called when expected to arrange delivery. He was also very polite and prof...
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The Mattress Factory
Hi John, Thank you for your purchase and I am glad you had a nice experience free of pressure. Thank you for your kind words about Jerry he is awesome and we are lucky to have him. If there is anything I can do for you in the future please let me know. Enjoy your new mattress! Sincerely, Chri...
Ara provided no nonsense good experience with purchasing a mattress. Ended up buying King Lux firm mattress and boxspring.
The Mattress Factory
Hi Dennis, Thank you for your purchase we really appreciate it. Ara is one of our best and we are luck to have him. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory
Went to several places. Nobody could best the price. Delivery was also good.
The Mattress Factory
Hi Brian, Thank you for your purchase. I am glad you had a nice experience. Please help us spread the word to your family and friends. Have a great day and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory
I needed to replace bedding for a guest room. When I stopped in the store, Patrick, the salesman showed me several options. He answered m questions and offered suggestions. I took advantage of a sale and made a purchase. The purchase was very easy and delivery was offered in three days.
The Mattress Factory
Hi Jo-Ann, Thank you for your purchase! Patrick is terrific and we are happy to have him in our TMF family. A pressure free easy experience is what we strive for so thank you for your kind words. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
This store and sales associates are awesome. Very knowledgeable and helpful. We left with everything we needed
And it was a great value!!
The Mattress Factory
Hi Jennifer, Thank you for your purchase we really appreciate it. Please help us spread the word to your family and friends. Sincerely, Chris Conway President Mattress Factory
Received a great deal at Mattress Factory. Thank you Mr. Rayher!
The Mattress Factory
Hi Sandra, Thank you for your purchase. Erich is a awesome and we are glad to have him part of our TMF family. I will pass along your kind words. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
choosing mattress was an easy experience, no pressure. Salesman was very pleasant and helpful.
The Mattress Factory
Hi Susan, Thank you for your purchase and I am glad you had a nice experience. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Wanted to tell you that I had a great experience dealing with Bob Riley in the Exton store, he spent well over 45mins minutes helping us and making sure all of our questions were answered. he demonstrated a vast knowledge of mattresses, we felt no pressure in dealing with him, a true asset to the Ma...
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The Mattress Factory
Hi Frank, Thank you for your purchase and your kind words about Bob he is a great guy. I hope your enjoy your new mattress. Please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
Was shopping around for my first bed that I would be purchasing, stopped in and was greeted right away. Was asked what I had found that I liked so far and was shown many comparable models, Mark even lowered the price on some sets to compete with Sears. Mark finally found me the perfect bed and was s...
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The Mattress Factory
Hi Donald, Thank you for your purchase as a family business we really do appreciate it. If there is anything I can do for you in the future please let me know. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
I am a return customer to the Mattress Factory in Exton. Their salespeople are respectful and never pressure you into a decision because they do not work on commission. The prices are excellent here, and the products are top quality. We've had a great experience.
The Mattress Factory
Hi Abbey, Thank you so much for your purchase I am glad you had a god experience with us. We really appreciate your continued support. Please let me know if there is anything I can do for you in the future. Have a safe and Happy New Year! Sincerely, Chris Conway President Mattress Factory
I was referred by a friend who had a great experience at TMF, as did I. Had great service, a great deal, and I'm glad I went there.
The Mattress Factory
Hi Angeline, Thank you for your purchase we really appreciate it. Please thank your boyfriend also! Enjoy your new mattress and have a safe and Happy New Year! Sincerely, Chris Conway President Mattress Factory
Hi David, Thank you I am glad you had a great experience. Please let me know if there is anything I can do for you in the future. Have a safe and Happy New Year! Sincerely, Chris Conway President Mattress Factory
I went in looking to replace a mattress, and Jerry was very professional and knowledagle about what he was selling. I was on lunch break and showed me exactly what I was looking for and secured the purchase quickly. Very happy with Jerry and the purchase, and would recommend to anybody looking for a...
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The Mattress Factory
Hi Wayne, Thank you for your purchase we really appreciate it. Jerry is one of our best and we are glad to have him in the TMF family so thank you for your kind words. Enjoy your new mattress and have a safe and Happy New Year! Sincerely, Chris Conway President Mattress Factory
This is our 3rd mattress purchase from The Mattress Factory. We just bought our youngest son a mattress and we will always return!!
The Mattress Factory
Hi Kevin, Thank you for your continued support! I hope your son enjoys the new mattress and please let me know if there is anything I can do for you in the future. Have a safe and Happy New Year! Sincerely, Chris Conway President Mattress Factory
We had been to few other Mattress Stores and some of them seemed pushy along with a fluctuating price. We stopped into Mattress Factory they asked some questions and we told them what we were looking for along with our budget. They steared us in the right direction and we purchased right away.
The Mattress Factory
Hi Thomas, Thank you for your purchase! I am glad your experience was free of pressure and having to haggle like the other companies. We as a family business will do everything to make it easy for you. Have a great day and please let me know if there is anything I can do for you in the future....
Was referred by a previous employee/friend. I have arthritis and fibromyalgia and the sales person seemed very knowledgeable about what mattress I should purchase that would be good for my condition. The mattress I purchased was reasonably priced. I actually had expected to pay much more for a good...
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The Mattress Factory
Hi Denise, Thank you for you purchase! I am glad you had a nice experience free of pressure. If there is anything I can do for you in the future please let me know. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Hi Mike, Thank you for your purchase. Enjoy your new mattress and let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory
Mattress Factory had better pricing than its biggest competitor so we bought our Serta from Mattress Factory!
The Mattress Factory
Hi Diane, Thank you for your purchase and we are glad you came to see us. Day in and day out we have the lowest prices so I am glad we were able to help. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Fact...
We just spent $1500 on a mattress, slept on it for 2 nights and my wife is complaining that her back hurts. She thinks the bed might be too hard. Anyone know of a good topper for the bed that does not smell like chemicals?
The Mattress Factory
Hi Michael, Thank you for your purchase. There is a break in period for up to 30 day usually to get used to the new mattress. Please get back to me and let me know if your wife is still uncomfortable after a little more time. The team at the Springfield location can give you some help with a topp...
We haven't received our mattresses yet, but our salesguy was really nice
The Mattress Factory
Hi Norman, Thank you for your purchase. Please let us know how you like it when you get your mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory