Shopping at the Mattress Factory was a very different experience than shopping at the other "S" mattress stores. There was absolutely no pressure but there was a lot of professionalism and good factually based information. Andrew was very knowledgable and passionate not only about his work but the o... Continue reading
I walked in knowing exactly what I had in mind, waking up on a 20 year old mattress with a bad back has gotten old. It was time to make a change. I had saved up some money since the last visit at this place (which I had a great experience both times) and was ready to make a purchase! Maruf greeted m... Continue reading
We bought a new platform bed set and needed the right Mattress. We went to ALL the Mattress Stores in the Exton area. Here Jerry and ( John ) were the best in helping us. They gave us accurate information, exact delivery date and kept all their promises. To top it all off, the Delivery Team was... Continue reading
I was on the hunt for a new box spring and was worried that it would cost me too much have it shipped! I came across your website and decided to give your Vineland store a call. I spoke to someone named Mike and he was awesome! I explained to him my concerns of paying too much for delivery! He sugge... Continue reading
The mattress factory is a great place to buy a new bed and the salesperson Rick is extremely nice and very helpful !!!
My wife and I purchased a Simmons Beautyrest Lac Labelle full mattress set on Tuesday Aug. 18, 2015 from the Vineland NJ store. Our salesman, Mike V. was very knowledgeable and pleasant to work with. We have to wait 12 days however until our mattress delivery, due to the time frame that we ordere... Continue reading
Rick was very friendly and knowledgeable.He answered all questions without hesitating or thinking of a answer.I'm very impressed with the way he treated us,a real gentleman,not just a salesman.I would recommend anyone who wants a mattress to go see Rick.
We were in need of a frame and split queen box springs and Jerry was so informative and immediately checked to see if he had any in his store. When he did not, he ordered them right away and they came Monday, only two days after calling. Thanks, Jerry, for your wonderful service! We will definitely... Continue reading
My mom and I walked in the store at 6:30pm, we were out by closing at 7pm with a frame, 3 box springs, and a mattress in hand. Andre our salesman was awesome, and the gentleman helping us load everything was great. Andre even remembered me calling earlier in the day and knew my voice right away.... Continue reading
Purchased a very comfortable Elkhart Beauty Rest yesterday.. delivery came right on time next day! Ken was helpful guide with no pressure on the sale. Guided me to a few but let me make the choice with ease. Price was comparative to online sales but I had a chance to "feel" the merchandise.
my wife had been a bear recently. she let me know it was because her back hurt her when she got out of bed every morning. friends told us of a great experience they had at a local mattress store. when we got to the mattress factory,we had no idea what we needed or wanted. the salesman was not like o... Continue reading
Went to a couple of places looking for a reasonable bed. I am in my first apartment and finally can get a queen mattress. I felt a lot of places I went to were pushy and didn't have anything I could afford. I found the mattress factory in Bensalem on google and I am glad I did. Chris was so nice... Continue reading
I called the store to find out about buying a bed frame, and Wesley assured me they had them in stock. Once I got to the store, he didn't try to upsell me or make me spend more money than I wanted to, he just ran to the back and grabbed the bed frame, and rang me up! He then offered to help my mo... Continue reading
We just got married a month ago, and we were in search of our first mattress. Mark helped us out greatly. He was not pushy or overbearing at all. He showed us what he thought would fit our ideas and from there we were able to pick out our mattress. We are so happy with our mattress and are able to g... Continue reading
Bought at new Bensalem showroom.Great staff with no pressure to buy,very informative,bought 2 sets of mattresses and Had delivered later in the week.no problems at all.Would definitely recommend you try shopping with them.Mike
Great sales staff,no pressure to buy,very informative about the different mattress sets.We bought 2 sets of mattresses and had them delivered from the new Bensalem store.In and out with delivery in 20 minutes.Great experience,Thanks Mike &Kathy
After shopping around, and getting prices Andres was very helpful, gave me a good deal :) on a Beauty rest, I love the bed, and the protective 5 sided mattress cover,the delivery guys were great too! Thank you
I needed to buy my daughter a bed from out of state. Wesley was awesome! Thanks!!!
Great customer service at the one in Williamstown NJ. Would recommend anyone to go. Very knowledgable about their products!
I wish every shopping experience could be as pleasant as the one I experienced at the Mattress Factory in Montgomeryville! After being pressured and hounded at other mattress stores, it was a HUGE relief to have my salesman, Maruf, genuinely help me find the mattress that was right for me! There was... Continue reading
2nd mattress bought from there never had any problems good prices very polite great experience thank you
I went in and told Rick exactly what kind of bed I wanted. He found it I liked it 15 mins I payed for it and I was gone. It's the second bed I got from the mattress factory I will definitely recommend the mattress factory to people
We bought a queen mattress for our daughter last Fall and it worked out great. Jerry steered us in the right direction based on our budget and made the decision easy for us. So when it came time last month to purchase another queen mattress for our guest bedroom I went back to the Mattress Factory... Continue reading
We went to The Mattress Factory to find a new bed for our 1st Floor Bedroom. My husband had fell and needed surgery and I needed to set up a 1st floor bedroom for him to recover post surgery. Jerry made sure we got the delivery in just a couple of days so I could have the room ready for my husband w... Continue reading
John was so helpful. Me and my dad both got great deals on matresses. I would definitely recommend this store.
Great experience. The salesman was extremely helpful and me and my dad both got great deals on matresses. We tried mybobs first and this store was so much more convenient and helpful
Worked with Eddie Arias at the Springfield store. The experience was awesome and the process was simple. Our bed was delivered immediately and the delivery men were very nice and professional. Thanks for everything.
We recently purchased a new queen set at the Deptford store. Mark provided superior professional service -- after interviewing us about our reasons for looking for a new bed, our comfort needs, etc., he pointed us to the perfect bed.... but he didn't stop there, he suggested that we compare the comf... Continue reading
I purchased a twin mattress for my daughter about 3 weeks ago. The sales Manger was awesome. He gave me n my sister a little history about the company n his family. He didn't force anything like previous places that Ive shopped at. I was pleased with the service n the cost. I will recommend Mattress... Continue reading
My set that I PURCHASED. A few months ago it's getting lumpy. And squeaky. I will not purchase anything more from this company.