Write a Review
2701 reviews

Select Rating

Five Star Experience

It's a pleasure dealing with your store. Great sales associates and never any pressure to hurry, select or buy. Always very patient. I am a repeat customer.

The Mattress Factory

Hi Kristy, Thank you for shopping with us! We really appreciate your repeat business. Our mission is to provide a better experience to our customers. I hope you enjoy your new mattress and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway Preside...

Quick

Quick easy no pressure just the facts from a nice pleasant salesman Mark! Best prices we bought our daughters bed in 6mins flat. This one in 10 mins. Thank you 😀

The Mattress Factory

Hi Barry, Thank you for your purchase. Mark is awesome and I am glad you were able to find a great mattress quickly and easily. I hope your daughter enjoys it. Have a great day and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattr...

Great experience

Salesman was knowledgeable and friendly and did not try to "push" only the expensive products. I received a call about delivery as promised, and the delivery people were very professional. I would definitely shop at Mattress Factory again!

The Mattress Factory

Hi Troy, Thank you for shopping with us we really do appreciate it. We really strive to be something different in an industry that many people have bad experiences during their search. I truly believe that as a family business we will treat you better. I hope you enjoy your new mattress and plea...

Awesome service

We were referred here by a coworker after I was lamenting about trying to move a mattress with my Honda Civic. I didn't want to pay the $100 delivery fee of the other place we were looking at. She recommended the Mattress Factory, saying her fiance and she had a very good experience there. I was ner... Continue reading

The Mattress Factory

Hi Heather, Thank you for your purchase and your nice words about our company. Jerry is awesome and we are proud to have him in our TMF family. I hope you enjoy your new mattress. Please help us spread the word to your family and friends! Good luck with your new home and please let me know if t...

Great Experience Searching for new mattress

Although our mattress has not been officially delivered and received (we just made our purchase today) we were really impressed with the Mattress Factory in Exton. Jerry was extremely helpful, knowledgeable, friendly, and non pressuring! My husband and I spent a good few hours trying out different... Continue reading

The Mattress Factory

Hi Liz, Thank you for your purchase and your kind words. Jerry is terrific and represents exactly what we are all about at TMF. We are a family business and our goal is to give you a pressure free pleasant shopping experience. Jerry is a great member of our TMF family! I hope you enjoy your new...

Good Expierence

Our Salesman Mitchell I was impressed with his knowledge on the products and the way he was actively attentive to his customer.

The Mattress Factory

Hi Kyle, Thank you for your purchase. Mitchell is a terrific young man and we are happy to have him in the TMF Family. Enjoy your new mattress and please let me know if there is anything we candy for you in the future. Sincerely, Chris Conway President Mattress Factory

Good

Good

The Mattress Factory

Hi Jacqueline, Thank you for your purchase. Please help us spread the word to your family and friends! Sincerely, Chris Conway President Mattress Factory

replacement

Chris was very helpful and well informed on all style of mattresses

The Mattress Factory

Hi David, Thank you it was a pleasure helping you and I hope you enjoy the new Perfect Sleeper and please let me know if there is anything I can help you with in the future. Have a great holiday season and a Happy New Year! Sincerely, Chris Conway President Mattress Factory

Top Notch Service

I worked with Ken and Jerry and both offered outstanding service. Was very impressed with their ability to handle my questions, recommend specific products based on my preferences, and overall ability to make me feel comfortable in their store. I would recommend them without a doubt.

The Mattress Factory

HI Michael, Thank you for shopping with us. Ken and Jerry have been with us a long time and we are very happy to have them in the TMF family! We as a family business strive to give you a pressure free easy shopping experience. Enjoy your new mattress and have a Happy Holiday Season. Sincerely,...

Excellent Service

Patrick was very prompt and proactive in explaining various pros and cons of each mattress before me deciding to go for the Plush Pillow Top Queen Set. Very good service. Waiting for the product to be delivered now.

The Mattress Factory

Hi Sivram, Thank you for your purchase we really appreciate it. Pat is terrific and I am glad you had a good experience in Lawrenceville. Enjoy your new mattress and let us know if there is anything we can do for you in the future. Sincerely, Chris Conway President Mattress Factory

Mattress

It was another great experience!!!

The Mattress Factory

Hi Kevin, Thank you for your repeat business we really appreciate it. Have a great holiday season and a Happy New Year! Sincerely, Chris Conway President Mattress Factory

Good Experience

Jerry Polansky did a professional job from .showing me the mattress to closing the sale. He also sold me a mattress protector. I'm sorry that I couldn't afford the memory pillows..

The Mattress Factory

Hi Joseph, Thank you for your purchase and your kind words about Jerry. He is a great member of our TMF family. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory

Quick and Painless

It was an easy and painless mattress buying experience.

The Mattress Factory

Hi Rolando, I am glad you had a pressure free experience. We strive as a family business to be different than the other mattress companies. Enjoy your new mattress and please help us spread the word to your family and friends. Sincerely, Chris Conway President Mattress Factory

GREAT SERVICE

SERVICE WAS GREAT. QUICK AND EASY.

The Mattress Factory

Hi Jaqueline, Thank you we really appreciate your business. Please let me know fi there is anything we can do for you in the future. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory

Hassle Free Salesman

The salemsn was direct, honest and to the point. Very helpful.

The Mattress Factory

Hi Wendy, Thank you for your purchase. Our staff is not commissioned so we guarantee a Zero Pressure experience. As a family business we will do everything in our power to make you feel welcomed and at home with us. Enjoy your new mattress and please let me know if there is anything I can do for...

wonderful salesmen

We had a great buying experience with John tonight. He is a very nice man who made it very easy for us to get what we needed. No pressure, very helpful and just a good guy!

The Mattress Factory

Hi Michelle, Thank you for your purchase. I hope you had a nice Thanksgiving! Please help us spread the word to your family and friends. Have a great weekend and enjoy your new mattress Sincerely, Chris Conway President Mattress Factory

Good Selection/Knowledgeable Salesperson

We had a positive experience in the past, so decided to go back to The Mattress Factory. Waiting for delivery now!

The Mattress Factory

Hi Kimberly, Thanks for all of your support! Please let us know how you like the new mattress when it arrives. Have a safe and happy Thanksgiving! Sincerely, Chris Conway President Mattress Factory

great

The mattress is very comfortable.

The Mattress Factory

Hi Carl, I am glad you like your new mattress. Please help us spread the word to your family and friends. Have a Happy Thanksgiving! Sincerely, Chris Conway President Mattress Factory

Good Experience

Knowledgeable salesperson. Did not feel pressured to buy. Great deal on a mattress

The Mattress Factory

Hi Caroline, Thank you our #1 goal is to provide a pressure free and pleasant shopping experience to our customers. If there is anything I can do for you in the future please let me know. Enjoy your new mattress and have a safe and Happy Thanksgiving! Sincerely, Chris Conway President Mattr...

Great Expeirence

I decided to check out Mattress Factory after going to Macys and Boscovs to see if they had any better deals. To my surprise, they had a great price and the salesman, Jerry Polansky, was very helpful and knowledgable. He had a great attitude and showed us a few different options based on my budget.... Continue reading

The Mattress Factory

Hi Tyler, Thank you for your purchase. As a family business we really appreciate your support and we will always be there for you after the sale. We strive to make your shopping experience pressure free. Jerry is one of our best so thank you for nice comments I will pass them along. Have a safe...

My Mattress Experience

I loved shopping for my new mattress. The store was very clean and well organized by size and brand mattress names. I think even if not buying a mattress in the near future it is a great and informative way to learn of the different types and options available. Mike was a great salesman. I loved my... Continue reading

The Mattress Factory

Hi Helen, Thanks of trusting us with your mattress purchase. Mike is terrific and I am glad you like the Vineland showroom. Enjoy your new mattress and please spread the word to your family and friends. Have a safe and Happy Thanksgiving! Sincerely, Chris Conway President Mattress Factory

Great Black Friday deal!

We were impressed with the Black Friday specials, and our salesperson (Eric) was extremely helpful and willing to work with us in providing the best value as possible. He was very accomodating in helping my fiance and I the best mattress that would fit both of our comfort needs. We can't wait for... Continue reading

The Mattress Factory

Hi Nicole, Thank you for our purchase. Eric is a great guy and we are happy to have him as a part of the TMF family. I hope you and your fiancé enjoy your new mattress for years to come. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris...

Very satisfied

Purchased a previous mattress for my son and very nice experience. Now purchased another mattress for my other son and very pleased with the buying experience.

The Mattress Factory

Hi Anna, Thank you for your business we really appreciate it. I hope your son enjoys his new mattress. Please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory

Good Experience

Good price and quick delivery. Salesperson was very knowledgeable.

The Mattress Factory

Hi Jeff, Thank you for your purchase. I hope you enjoy your new mattress. Please help us spread the word to your family and friends. Have a great night! Sincerely, Chris Conway President Mattress Factory

Service outstanding

No pressure salesman. Very helpful.

The Mattress Factory

Hi Robert, Thank you for your purchase. Please help us spread the word to your family and friends. Please let me know if you need anything in the future. Sincerely, Chris Conway President Mattress Factory

Koilking

Very comfy

The Mattress Factory

Hi Andrew, I am glad you like your new mattress. Please help us spread the word to your family and friends. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Better than Sleepy's

Spent 2 hours at Sleepy's and couldn't get a straight answer to a simple question - "what is the least expensive mattress here?" Ten minutes at Mattress Factory and we were sold on a nearly identical mattress but at 60% the price.

The Mattress Factory

Hi Shawn, Thanks for coming to give us a look. As a family business will give you a completely different experience free of pressure then you will get at the big out of town chains. I am glad you were happy at the Deptford showroom. Enjoy your new mattress and have a safe and Happy Thanksgiving!...

JoeyF

Good experience for buying a mattress!

The Mattress Factory

Hi Joseph, Thanks for your purchase. My brother Jim probably waited on you at the Cottman Avenue showroom. We really appreciate your support. Have a safe and Happy Thanksgiving! Sincerely, Chris Conway President Mattress Factory

Nice

Nice store. Nice staff.

The Mattress Factory

Hi Luliana, Thank you for your purchase. Please help us spread the word to your family and friends. Have a safe and Happy Thanksgiving! Sincerely, Chris Conway President Mattress Factory

Pleased

Was in and out of the store in 10 minutes. Fast, easy decision, no pressure, pleased.

The Mattress Factory

Hi Michele, Thank you for your purchase we really appreciate it. Please help us spread the word to your family and friends. Have a safe and Happy Thanksgiving! Sincerely, Chris Conway President Mattress Factory