The sales person was very helpful in selecting the right mattress set.
We walked in and were greeted right away. The salesman showed us different brands in the comfort level we were looking for. He was very helpful and we found what we were looking for at a price we liked.
It was a pleasure to do business with this store. They are very knowledgeable about all their beds etc... love this bed!
From the second we stepped into the store, Wesley was very professional and accommodating. He was very knowledgeable about all the products. There was no pressure to buy something out of our budget and he was very helpful to find us something that fit our exact needs. The delivery men were very poli... Continue reading
very happy
a pleasure working with Sunny. so different than our previous experiences buying a mattress.
We walked in and were greeted right away. The salesman showed us different brands in the comfort level we were looking for. He was very helpful and we found what we were looking for at a price we liked.
Very happy with the product and the assistance of the sales person John at the Newtown Square store was very helpful.
Andrew was great!
Ron was great to deal with when we decided to go ahead and do our replacement mattress. Also, Mark Leotta was great as well with getting us our replacement.
Unlike other stores we visited, the Mattress Factory in Wayne put no pressure on us to make an immediate buying decision. Showroom Manager Sunny offered information and left us alone to try out various mattresses. We asked questions instead of being badgered for a sale- which resulted in an easy dec... Continue reading
My son is happy with his pillow top. I will be happy to use if in a guest room when he is in college. Good experience.
We purchased a box spring and mattress and had a warranty claim. The claim was handled promptly and the items were replaced. The staff were very helpful getting the claim resolved to our satisfaction. I highly recommend The Mattress Factory and will purchase any future mattresses from them
awesome
I arrived at the Mattress Factory at 3:30pm and was out of there with the PERFECT mattress only 40 minutes later! Mike greeted me as soon as I walked in the door and was extremely patient and thorough when answering my barrage of questions. I was already sold on Mattress Factory when I saw the "No... Continue reading
I met with Eddie and above location. Very informed and put no presser on me. Great price and delivery people were great also. Nice and fast ,in and out and on time.
I visited several stores prior to Mattress Factory. Sunny made it easy to choose the right mattress for my guest room without spending too much money, but getting a good and comfortable product. The delivery team were pleasant and competent even though they had to lug the large queen size pillow top... Continue reading
We visited the store twice and spoke to two very knowledgeable salespeople. The mattress is new, but so far we are pleased.
Sales person was very knowledgeable and courteous. Continues to help with an ongoing issue
The salesperson (Sunny Vadera) was friendly, low-pressure, extremely knowledgeable and professional. It was good to walk out feeling we bought a good product at a good price.
Ron is the sales person in the Vineland location/ store. He is no nonsense, no pressure, all facts. It was a pleasure doing business with him. I would recommend your store if only because he is the person in charge. Brass tacks. That’s the way I like to do business. And a great deal, too. Well done,... Continue reading
Sunny was informative and helpful without any pressure. I told him what I needed. He introduced me to two mattresses of the same brand. One was less expensive and not as supportive. The other was top of the line. My back chose the top of the line! No question and I know it was money well spent. My o... Continue reading
We purchased this mattress by phone after a bad experience with another store that made false claims about its delivery policy. The purchase from Mattress Factory was quick and efficient and the mattress set arrived two days later, as specified, and according to the contract. A very nice experience.... Continue reading
Needed a mattress for a new apartment and was thrilled that Mattress Factory was so conveniently located.
We appreciated Sonny's expertise and help with choosing our mattress. We were also very impressed with the delivery service which was timely, professional, efficient and courteous.
Wesley was very nice and made our shopping experience easy and quick! He showed us multiple options within our budget while explaining each and did not make us feel pressured!
This was quick and easy. Sunny was a pleasure to work with. We were in and out of the store in 10 minutes with a comfortable mattress!
We went to this specific store because the internet entry indicated a large floor space, which suggested a large and diverse selection of mattresses. That was true and it was easy to compare the various brands in which we were interested. Andrew Hoven, the manager and our salesperson was great--in... Continue reading
Good job
My online research was spot on with recommendation of the Mattress Factory and the Beauty Rest Brand.