Buying a new mattress can be a daunting experience but Rick made the whole process a very pleasant experience. We wanted an extra firm mattress and Rick patiently showed us a variety of models he had available. He took his time and allowed us to try each model until we found the best one. We are ver... Continue reading
I just purchased a mattress and a twin bed, from the montgomeryville pa. store. It was a pleasure to deal with such professionals. Maruf, took us all around to see everything. He was polite, honest, and just a pleasure to speak with. He made everything so simple for my wife and I. We were so surpris... Continue reading
jerry at the exton store was very helpfull would recomend him to everyone
I'm posting this review for I just had the best sale experience ever. Not just buying a mattress. We needed a mattress for my youngest child and I called around for info and pricing and went on line. Chose Mattress factory for it seemed a good buy and might be least complicated place to go. On the p... Continue reading
We had a top notch experience at Mattress Factory. The salesman was very knowledgeable and we felt we left with the best product.
I just wanted to say thanks for helping us find the right mattress for us we when to about two other stores shopping around and then came to the exton store and Patrick and Jerry were very helful . I would definitey go back and recommend to friends and relatives thanks
Mattress Factory was great! We purchased a twin set for our young daughter. Maruf was our salesman and helped us get what we needed. He was quick and professional. Thank you!
Patrick was great to work with. He was very professional and we didn't feel pressured at all. His colleague Jerry was helpful and professional too. I would recommend this business to my friends.
I would like to take the time to thank Andres Ramos for the help that you gave my Wife and I on our bed ComforPedic - Restored Spirits Mattresses it was the right choice. And I also say that your delivery service is the best.
I had a very positive experience. Ken helped me pick the perfect mattress. Aftert I chose one, he wanted me to look for more to try out to make sure I had the best mattress for me. There was no pressure and Ken was great!! I would definitely recommend it.
Just got back from The Mattress Factory in Deptford. Mark was our salesman and he is the BEST. Got us the perfect bed for the price range we needed. No BS just honest guy. I will tell everyone I know to go to Mark for a bed. Already posted it on my FB page. Thanks Mark for being the man!!!!!!!
We went to the Langhorne store and John was very helpful. We come back to this store because they always treat us well.
Went to Williamstown, NJ store after visiting several other furniture stores searching for twin beds. The salesman, Wesley was knowledgeable and explained the differences between mattresses in a way that I could understand and didn't pressure my wife and I into buying the most expensive item but the... Continue reading
Patience is a virtue, especially if you are in the mattress business dealing with undecided customers. We were in the market for a new mattress and shopped at previous stores, but the customer service at this store by far exceeded anyone else. I never knew the craftsmanship behind a mattress. When y... Continue reading
I went into The Mattress Factory 8/30/14 looking for a new bed ,but totally clueless to mattress buying. I was met by Dennis, who was Extremely helpful. His knowledge, experience, and professional non-pushy manner were comforting ...and he didn't mind my thousand questions, and had an intelligent an... Continue reading
The reviews don't lie! The Mattress Factory was welcoming without being pushy. We walked in on a Thursday night and were greeted warmly by Maruf. We knew what we were looking for… not by brand, but that we wanted a firm mattress and possibly foam or latex. We were shown several that fit that profile... Continue reading
Very Happy with the customer service in the showroom and the fast delivery the next morning.I would recommend Mattress Factory to everyone.
Went to Montgomeryville, PA store yest.& Mr. Andrew Hoven was my salesman. 1st matt store I went to. Andrew was so laid back, sweet, helpful & really cared! He was actually an anti-salesman!! (A huge compliment!). Because he went out of his way to help, I bought a matt from him! Highly recommend goi... Continue reading
We came in here last week to buy a king mattress for our new bedroom set. We used to go to The Dump, but their delivery charge is outrageous, so I thought we'd try the Mattress Factory. I can honestly say I will never go back to The Dump again! We had the pleasure of working with Andrew who was supe... Continue reading
I went into the Mattress Factory in Vineland, NJ and probably laid on 15 mattresses. After roaming the store by myself the whole time (I told Mike that I didn't help before that), he recommended a bed to me. The first one he recommended, I bought. I have been sleeping like a baby since! Great choice... Continue reading
I came to Cherry Hill store "naive" to mattress industry. Salesperson Dan was able to give me a detailed presentation and answer all my 150 questions in relatively short period of time. He is exceptionally professional (not "pushy"), extremely knowledgeable, and very helpful. The prices were not the... Continue reading
Excellent experience. Andrew was patient and helpful in helping me to pick out a mattress that fit my needs. The prices were reasonable and there were many options for delivery. Highly recommended!
I love the guys there. We purchaced mattresses for my daughter's bunk beds a few months ago so when we started talking about replacing our mattress this was the first placed we stopped and they were so informative. Answered all of our questions and took their time with us, made us feel welcome. My h... Continue reading
I can't wait to sleep on my new matress! Prices were great for such comfortable reliable mattresses and the guys were so helpful!
After searching around for about a couple of months; sleep number, departments (sears/macys), furniture stores, we found mattress factory. Fist, they are patient and very knowledgeable about the product. Second, not pushy at all, no sneaky sales tactics or gimmicks, no pressure at all. Prices were b... Continue reading
Great service. Randy at Lawerenceville store very helpful. We got the mattress we wanted
From the moment I walked through the door I was given great customer service. I met with Mark who was not a pushy salesman, understood my budget, and wanted me to have the best mattress that fit my needs. Now after having the bed for almost a week I melt into it and have had the best nights of sleep... Continue reading
I just got off the phone with Mark from the Deptford store. To say he went out of his way to make sure I got what I needed, is an understatement. I appreciate people who want to help, and who go out of their way to make customers happy. THANK YOU Mark!!!
The staff at the Exton store are first rate. No pressure, just helpful, honest and give you the best deal! Great experience.
Great experience. Mark and Dan were very helpful in showing us a variety of mattress sets in our price range and explaining the differences between types of mattresses. Most importantly, they gave us our "space" as we tested the mattresses but were available to answer our questions. It was a pleasan... Continue reading