Jesse was a huge help and very knowledgeable. We got a great mattress at a great deal - Would recommend this store to anyone. Thanks.
i bought a beautiful bed and top of the line box spring and mattress at a reasonable price. the coustomer service at the Springfield is tops!!! the manager the B E S T !!He made us feel comfortable did'nt push mattresses down our throats that they wanted to get rid of..JUST PLAIN NICE. EVEN THE DELI... Continue reading
Great Frame! Well worth it. Much sturdier than what I was previously using. Thanks Mattress Factory.
Started off as a problem but ended up as a great experience. Mattress was out of stock/backordered, they stepped up and upgraded at no additional cost. I'll continue to stop at a company that provides such great customer service. Thank You
I was impressed with the sales approach of this company. The background knowledge of my salesman, Jim, was extremely impressive and he was not there to sell me more, just to sell me what I wanted. In fact he talked me down in price. In comparison to sleepys, mattress factorys line of simmons was bet... Continue reading
I purchase this matt from macys in 2010,its dfelt great then in 2011 i bought from mattress warehouse with different name its even better,best firm mattress ever slept on
The retail mattress industry as a whole has become worse than the used car industry to the point where I walked out of several stores. My experience with Jesse was the best I've had out of approximately 7 different mattress stores. He was friendly, knowledgable and very helpful. I'd say he's a rare... Continue reading
My husband and I purchased a mattress and box spring set from the Exton store. Jesse, the store manager, was very knowledgeable and friendly. There were no high pressure sales tactics. He let us look around and try as many beds as we wanted and answered all of our numerous questions. We even left to... Continue reading
Until today, there was only one thing I dreaded more than buying a car and that was buying a mattress. Chuck couldn't have been easier to work with. It was a great experience and I will absolutely be returning. Thanks!
I purchased a new full mattress and was very pleased with the price and service. I shopped at many other stores and felt very comfortable with my salesperson. No pressure. And a great sense of humor!
bought this mattress set last october,and it is the best set i've ever had!!! hands down this plush pillowtop is the best.soft yet not too soft.i actually look forward to going to bed at night.you will not be dissapointed if you purchase this...simpley the best:)))
Had a great experience in the Montgomeryville Store. The sales person John was very helpful and knowledgeable. There was no pressure and the mattresses all were very good quality. Would definitely recommend to friends and family.
I had a wonderful experience at the Exton store. The Store Manager, Jesse, was accommodating, pleasant and very helpful. I'm really happy with the fine quality mattress I have purchased. Thanks so much!
I went to the mattress factory on Cottman Ave 3 weeks ago. I had the salesman Jim. He was great and showed me different price ranges and different brands of mattresses. I bought 1 King for my wife and I and also bought a twin for my son. Thank you so much for your help!
My husband and I recently purchased 3 queen and 1 king size mattress and box spring sets. Andres the sales manager was very professional and easy to work with. His prices were unbeatable!! In addition, the delivery fellows came on time after a sizable snowfall, took their shoes off and delivered/set... Continue reading
I love this mattress. I wait tables and am on my feet all day. I finally got around to looking for a mattress and after shopping around mattress factory had the best price. I got it delivered last week and I sleep better than ever.
I ordered a mattress from this website. I was pleased with the price and quality. The delivery was professional and efficient.
I purchased this mattress from Delray Beach, FL because it was cheaper than the other stores. I was a little concerned since the company was out of state. The order was easy and shipping came as promised and they took my old bed away. Great job and I will recommend to all my friends :)
I got my little girl a full mattress and the service was great. Thanks Chris for your help!
Shopped around and Mattress Factory had the best prices. Easy to deal with.
This bed made my back feel much better.
This is a great product.
Chris was probably the most knowledgeable mattress salesperson I've met... his years in the business is obvious and his low pressure approach was very appreciated. I purchased a Bradshaw Firm Plush... and sadly regret not splurging on the World Class version... what i got is just a bit too firm afte... Continue reading
Great mattress. You can't beat the price for this quality.
Got my mattress this morning. The delivery guys were great and everything came as promised.
I got the 4000 pillow top for my daughter and she loves it. It actually is nicer than mine so you may have another sale.
I have had this mattress for a month and it is a little softer than I thought it would be. Great price but I thought it would be firmer.
Decent price, but come on people, figure out a better approach than "11-4:30" delivery, then at 4:30 tell me it could be another hour and a half. Especially on a Saturday! You do this every day, you MUST be able to tell people within a 1-2 hour window when you will arrive. When you talk to someone t... Continue reading