We we out on the 5th of July shopping for a bed. We stopped at Mattress Factory. This was our third stop of the day. Lonnie had a young couple he was attending to and said he would be with us soon. He let us lay on the bed that evaluated our pressure points and it recommended several mattresses. Because of the service we received and the value that Lonnie offered we were able to go from a Queen to a King mattress and base. Granted it was a holiday sale but Mattress Factory was the clear winner from what we saw that day. We are very happy with not only our purchase but with the service we received. We left feeling we were taken care of. Highly recommend!