We needed a new mattress for our guest room bed. I read up on mattresses on Consumer Reports and they recommended Mattress Factory, I checked out the great on line reviews and the Memorial Day sales and headed to the Exton Store. I had a seamless shopping experience with Steven who greeted me at the door. I told him what I was looking for and what i had seen on line. Steve was knowledgeable about all of the product lines and the features and benefits of each and quickly helped me narrow my selection. He promised the delivery in a few days - which came on time for our family's visit the next weekend. the in laws loved the new bed and raved how comfy it was. thank you Steve for your help and professionalism. the Queen Therapedic Bentley Medium is a great choice and at a great price. I would highly recommend the Mattress Factory. No pressure, great service, everything as promised! Thank you!