We had a great experience shopping for a mattress with Jerry and Steve. Jerry did a lot to show us what we were looking for in our price range, and didn't try to up-sell us. He was very patient while we tried out a range of different mattresses, but gave us space when we wanted to browse and have our own discussions. After we selected a mattress that we liked the most, we checked out some of the competitor stores. We didn't feel like a priority at the other local stores, we didn't feel like our concerns were being heard, and we were also trying to be up-sold by the other stores. The decision was clear that we needed to go back to Jerry and Steve to buy our king mattress. I thoroughly enjoyed the mattress buying experience at Mattress factory and I will absolutely bring my business back to them once we need another mattress for our house. I enjoyed the family feel, great inventory, and personalized attention. Thanks Jerry and Steve for a great shopping experience!