From the moment we stepped into the store, Wesley greeted us with the biggest smile. He was a warm person with a big heart. He absolutely loved interacting with our kids, and he gave us his full attention. He immediately knew which mattress would be the best fit for my husband and myself, and it was inevitable that he was very knowledgeable about the products and all of the options available to us. We will definitely be returning to purchase our son's bed in the near future!