John and Mark were wonderful. Not being paid on commission, you can trust that they just want you to pick the right product for your needs and budget. They are friendly, professional, and give you the space and time to try out all the different options that you might like. They are also very knowledgeable and help you to feel like you are making the best choice for a product that you will be using every day. Delivery guys were friendly and professional as well, and even came on the early end of the expected delivery window. We love our new mattress and hope this store is still around years from now when we need to replace it. Overall a great experience and highly recommend this establishment!