The owner called me personally to ask why my review was negative.. I explained the reason why. I thought that was amazing how the owner himself took the time to ask why. Well my new mattresses come on Monday. And the manger was waiting for me with all my products he had all the paperwork written up and everything was in order I was very impressed so I highly recommend buying a mattress from here cause the customer service was #1 and thanks chris ~Peggy

The Mattress Factory

Hi Peggy, Thank you for coming to see us I was glad that I could help with the issue. Have a great night and please let me know if there is anything I can do for you in the future. Sincerely, Chris Conway President Mattress Factory

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