Your store manager Bob Riley is the best of the best. We have been looking for mattresses for a few months and have been to many other stores where the sales people take us to the most expensive mattresses first because they obviously all work on commission. It's not like that with Bob at mattress factory. He has 30+ years of experience and he can answer every question you could ever think of about every single mattress. There was absolutely no pressure to buy as he does not work on commission. He actually took us to the more affordable mattresses first instead of the other way around at other stores. He encouraged us to take our time, narrow it down, come back if we needed to and it was the most pleasant experience. We did end up settling on a mattress on our second trip back and it's to be delivered in a couple weeks.We highly suggest to anybody that needs to know anything about any mattress to go in and talk to Bob.