My elderly parents needed twin beds. They haven't shopped for beds in a very long time. Dad (94) is in a wheelchair & Mom(88) uses a walker. Andrew was so helpful as he explained the different options for them. He was remarkably patient with their limits for getting on & off the different beds they tried. The whole purchase experience was made pleasant by this gentle sales person. There are many beds to choose and all the associates know how to help the buyer compare the differences. We will definitely recommend Mattress Factory - Montgomeryville to family and friends!