I was recommended by a friend who had purchased 2 mattresses from the mattress factory in montgomreyville and had a great experience. I was with her and decided to purchase my new new bed there. I dealt with Erich and he was wonderful and very informative, I also liked that he put no pressure on me at all, which I greatly appreciated. I also have to commend the deliverymen, they were excceptional. Thanks for a wonderful experience.