My husband and I were out for Labor Day weekend with our two year old, in an attempt to replace our old mattress, we shopped online for a few prices, and headed to a major competitor's store in the same complex..... needless to say they didn't have the ability to sway us. We ended up at Mattress Factory, where we were able to choose the perfect mattress at a delicious price-point!! The salesperson was available when needed and answered our questions without shadowing us like an overbearing mother. They were able to guarantee delivery for us at an earlier date, despite the Labor Day Rush. I appreciate them and their service. The trip to their store was done in a minimal amount of time our two year old didn't have time to fuss. My husband is happy with the purchase, and our two year old lays in our bed and says "ahhhh it's comfortable." Thanks Mattress Factory!