We had the most pleasant experience when we walked into the showroom and met this quiet but extremely knowledable gentleman who asked only a few questions and then showed us what we should consider..No high sales pitch just as we had experienced other places, only a confident tone about the reputation of Matteress Factory and the quality that the Eclipse mattress might offer for our need. We usually take more time than necessary about buying decisions but because of your sales personal ...we bought and are delighted with our decision. Thank you Mattress Factory and Ken S.