I had visited other mattress stores and felt overwhelmed and pressured. On the advice of a friend, I decided to try the Mattress Factory in Newtown Square. The salesman was knowledgeable and down to earth. He answered all my questions, explained the differences in the products to me and was respectful of my price point. He let me take my time. I made my purchase and left the store very happy. I was charged a fair price for a good product. It was one of the wisest large purchases I had made in years.