I was recently in the market for my first king mattress. I've purchased previous mattresses at other retailers, but was persuaded to visit Mattress Factory by a friend who has purchases all of her mattresses there. Last week, I had one of the best sales experiences with Jerry. I knew what I was looking for when I went in, and he answered questions that I had. There was no pressure or sales tactics that other retailers often try with consumers. I made my purchase within 15 minutes, and had no worries, regrets or concerns at all. I found the mattress at a slightly lower cost at another retailer a few days later, and went in and saw Jerry. Without any hesitation or questions, they stood by their low price guarantee! The entire experience with Jerry and this company was fantastic, and I will buy from them again in the future. Thank you, Jerry!