The customer service was great. The sales associate was friendly, knowledgable, and doesn't work on commission, so I did not feel the pressure of someone needing to make a sale.
The prices were comparable or better than other stores that I had looked in.
The Mattress Factory
Hi Lisa, Thank you for coming to see us in Springfield. I am glad you enjoyed our pressure free shopping experience. Have a great night and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory