The sales staff was friendly and super helpful. Only reason I didn't give 5 stars was I would have liked some more information on how to handle the odor the new memory foam mattress gives off.

The Mattress Factory

Hi Sarah, Thank you for your purchase and nice comments about our team. Sorry about any confusion memory foam will sometimes have an odor initially from the sealing of the plastic and the speed it goes into production then to the bag. It will dissipate quickly. I hope you enjoy your new mattress and please let me know if there is anything I can do for you in the future. Have a great day! Sincerely, Chris Conway President Mattress Factory

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