Our salesman Mark was helpful and informative, able to answer every question. We felt no pressure and got just the right amount of help to select the right mattress for us. The price was surprisingly low, much lower than Macy's, and it was delivered the next day for a minimal charge (again less than Macy's), right when they said they would be there. They even took the old mattress away. Thanks, Mark, for a great experience, a great deal and a great mattress. You have a customer for life! Kris