Was referred by a previous employee/friend. I have arthritis and fibromyalgia and the sales person seemed very knowledgeable about what mattress I should purchase that would be good for my condition. The mattress I purchased was reasonably priced. I actually had expected to pay much more for a good quality mattress. The sales person, Jim didn't try to sell me a more expensive mattress and explained in detail everything I needed to know about the mattress I was purchasing. I would highly recommend this store if you want a very detailed description of the mattress you are buying...