We bought a mattress from Sears, spent close to $1,000 and it was defective. Sears and Simmons wouldn't do anything about it. It was only about 18 months old, but we started having problems with it in the first three months of purchasing it. The problems got progressively worse. My wife and I developed such severe back and neck pain from the mattress, we had to sleep on the living room sofa for a week until we could solve the problem. We went to Mattress Factory in Deptford and met Mark. I was extremely apprehensive and worried I was going to buy a bad mattress again. Even though we were soured by Sears and will never buy from there again, Mark took his time with us and showed us how great a company can be. He answered all of my questions, calmed my fears and showed us a company that we can trust. He put us in a perfect mattress for a fabulous price. You have to spend some money to invest in a good mattress that is right for you, but your body and back are well worth it. It it is priceless to get a good nights sleep. My wife and I are incredibly happy with our purchase!! We will never go anywhere else again. If I could give this company and Mark 100 stars, they would get it. They have made a customer for life!!!!!!!