my wife had been a bear recently. she let me know it was because her back hurt her when she got out of bed every morning. friends told us of a great experience they had at a local mattress store. when we got to the mattress factory,we had no idea what we needed or wanted. the salesman was not like others we encountered. he was more like a counselor. not pushy and he had a great sense of humor which actually made the process fun. he really was very informative and knowledgeable. i will certainly recommend the mattress factory very highly and mike v. was a breath of fresh air. i guess all salespeople are not the same,after all.