We went to The Mattress Factory to find a new bed for our 1st Floor Bedroom. My husband had fell and needed surgery and I needed to set up a 1st floor bedroom for him to recover post surgery. Jerry made sure we got the delivery in just a couple of days so I could have the room ready for my husband when he come home from the hospital. Thank you Jerry for going out of your way to help us solve our bedding issue during a critical time. I highly recommend Jerry and this store. My husband loves the bed too, that also makes me happy.