My husband and I have been looking for a bed for about 2 years. Every time we start our search, we seem to encounter a terrible sales rep, which then stalls our search as we continue to sleep on our 15 year old mattress from ikea. This past weekend we met Andrew Hovan, whose patience and knowledge helped us find our perfect bed and pillows! Mattress Factory actually was not our first stop, as it took a visit to a few neighboring stores to find the mattresses we both could agree on. Andrew showed us equivalents of the ones that were high on our list as well as a few others, as the store had a wider selection than most of the stores nearby. He patiently waited for us to try each mattress, while answering any questions we had informed and friendly. We ended up getting an Tempurpedic Allura Cloud that we absolutely love. Thanks, Andrew!!