We came in here last week to buy a king mattress for our new bedroom set. We used to go to The Dump, but their delivery charge is outrageous, so I thought we'd try the Mattress Factory. I can honestly say I will never go back to The Dump again! We had the pleasure of working with Andrew who was super nice and accommodating. We were originally looking at a more expensive middle-of-the-road mattress when Andrew directed us to a better mattress that had a close out special. We saved money and got a better mattress in the end. I cannot say enough great things about this store and the staff. Thanks again!