I love the guys there. We purchaced mattresses for my daughter's bunk beds a few months ago so when we started talking about replacing our mattress this was the first placed we stopped and they were so informative. Answered all of our questions and took their time with us, made us feel welcome. My husband wanted to see the other stores had and pricing. We never got the welcome at those stores as we did at Mattress Factory. We plan on going this weekend again and making a decision.