I went to the Cherryhill NJ store. The sales person Taylor was great. He was very knowledgeable and was able to help my wife and I pick the right base for us. I would recommend friends and family to go to the Cherryhill store and meet Taylor and have him be the person to help them like he helped me... Continue reading
Purchased my second mattress from Mattress Factory
Our experience was great! Dennis K. was very helpful and knowledgable. We shopped in Springfield. We had narrowed down our selections but Dennis was extremely helpful so we could make a final choice. This is not a pushy mattress store. They give you plenty of time to look around, lay around etc... Continue reading
Love the Employees at this Location..........This was our second time shopping at this store they Greet you as you come in, makes you feel like Family, very friendly, very engaging AND THE BEST MATTRESSES in ALL OF DELCO............... Springfield .Pa PLEASE SHOP HERE
I was a little apprehensive about buying a new bed and mattress. I thought it would be as bad as buying a new car but Ron Stone the store manager was excellent. He was not a sales man but more of an experienced bed guy. He took the time and listen to what we needed for specific health concerns a... Continue reading
Best experience purchasing a bed! Len made us feel welcomed and comfortable. Didn't feel rushed or pressured. Hands down best experience. Thank you Len S.
The purchase process was very easy
Really great experience with Tim at the Lawrenceville store. No pressure or hovering and we bought an excellent Tempurpedic.
Decided to stop into the Montgomeryville store to purchase a mattress. They had a large selection to choose from but I wanted a specific brand that was featured in their Labor Day sale. The salesman took me to the brand that I wanted and let me choose between the two that I wanted to see. He didn’t... Continue reading
Lots to choose from, friendly and helpful salesperson.
The Mattress Factory is a great locally owned shop for all your mattress needs. My whole family really enjoyed the process. All the staff was so helpful and there was never any pressure or rush to buy. My husband and I had to go at different times because of our schedules and they helped each one... Continue reading
Last year we bought a new bed for my mother at the store in Springfield. That experience was fantastic, so this year when I needed to replace beds for my sons, I decided to shop in Montgomeryville. I am once again so pleased - with the service in store and with the delivery. I would definitely r... Continue reading
The sales job was great as I mentioned in a previous review, and now I feel the need to come back and state that after two nights of sleep, my lower back pain has diminished. I am so thankful for that. It's amazing what a new bed can do, and surprising how a bad (or old) bed can really affect a body... Continue reading
Very good experience! Jim Conway was knowledgeable and helpful-no pressure sales.
Sales person was very good. He was very informative.
We needed a new mattress for our guest room bed. I read up on mattresses on Consumer Reports and they recommended Mattress Factory, I checked out the great on line reviews and the Memorial Day sales and headed to the Exton Store. I had a seamless shopping experience with Steven who greeted me at... Continue reading
Thank you Brad, Ron & Tim (Manager) from the Lawrenceville location. Friendly, Knowledgeable and Responsive to phone calls and concerns!
Worked with Andrew at Montgomeryville location. It was a pleasure to work with him, he has a really outgoing personality, and knows his product well. There was no pressure to buy, he asked a few questions about what I was looking for, answered all my questions, and asked my preference as to whet... Continue reading
Very happy and pleased with the help I received from John S. John helped make my decision very easy . He was very knowledgeable on all your products. Which is why I purchased from your locations. Thanks again John ! Looking forward to many years of quality sleep !
Great salespeople, no pressure, patient, knowledgeable, good value and quality, prices to fit different budgets. Overall very good experience. I recommend Mattress Factory.
The sales person, Wesley Nicholls was extremely knowledgeable and helpful. He answered all of my questions and helped me find the best mattress for my sleep style.
Great salesman. Friendly and courteous. Anticipated my question and was very informative
Kevin our sales contact did a great job and sold a good product!
I purchased the mattress at Chestnut Hill store. The dropdown menu in above is incorrect.
Was at the store on the 8th of April 2023, told the sales guy what I was looking for and directed me to the direction. no pressure. i was a nice experience.
Shopping in-store was pleasant. Our next purchase will not be here, though, as we should have purchased somewhere with a comfort guarantee -- the mattress we purchased does not feel like it did in the store. Also, we purchased an adjustable base which the installers set up on the highest height --... Continue reading
Good Experience
Good Experience
I just got the mattress today.
I just got the mattress today and it seems to be a good quality one.